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Help with ipad please

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oddies
oddies Posts: 10,013 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
hello all,
sorry in advance as i know i am a thickie but please could anyone help. i have a new ipad and i was ok last night using it but then i left it for 2 mins and it locked me out and i had to put my password back in but when i tried to do this it kept saying wrong password and locked me out for longer now it just says ipad is disabled concect to iTunes ??? how can i connect to anything if it's disabled ? many thanks in advance :D:D

it's all bugged me so much i can't sleep and was up at 4.30 :(
2016 Jan Wins: 9ct white Gold Diamond Necklace £530.00, Doro Easy phone. April: Hotel Chocolat Easter Egg. May: £1,000 spend @ laredoute. June: Alton towers family Ticket & In the Night Garden Toy.

Comments

  • Lifeforms
    Lifeforms Posts: 1,486 Forumite
    Because itunes is able to work to perform resets/restores (aka factory reset) even if the ipad is disabled. You'll need to plug it in.

    http://support.apple.com/kb/ht1212 <-- follow this help guide.

    The ipad has a separate password, and shouldn't be the app store password, unless you've set it that way. Which is not a great idea anyway.
  • oddies
    oddies Posts: 10,013 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Thank you SO MUCH lifeforms :beer::beer::beer: will get it sorted now thanks to you and sort out this password as well. my sons coming over to help me later.. honest anything that's got power going through it i can ba**'s it up :rotfl:
    2016 Jan Wins: 9ct white Gold Diamond Necklace £530.00, Doro Easy phone. April: Hotel Chocolat Easter Egg. May: £1,000 spend @ laredoute. June: Alton towers family Ticket & In the Night Garden Toy.
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