VERY want my signature to confirm an undelivered parcel

VitaK

I would request a copy of the signature they hold before sending the real thing.

I doubt they will lift the signature, but sometimes it better to be safe than sorry.

unholyangel

spacey2012 wrote: »

Without a copy of the signature they have for evidence, they have a cheek expecting you to trust them with a copy of yours when the driver has nicked your parcel.
You can prove, yours it is on your driving licence, I would make them send a copy of what they have first.

Thats jumping the gun a bit isnt it? It could be something as simple as a wrong address and a signature thats nothing more than a wavy line (i've signed my own name this way a few times - more so when its one of those handheld devices you sign electronically).

duchy

OR it might be they suspect the courier has "signed for" several different parcels and they want your signature as part of a bigger case to prove what he is doing. Either way nothing to lose by providing it.

busybee1981

spacey2012 wrote: »

Where did the credit in the credit account come from ?

its an account actually with very....

marcowil

I would not be providing my signature until I had seen a copy of the signature they already have. I'm not saying they would, but with your signature it would be easy to add it to a delivery note.

Also, the contract to deliver is between them and the courier so the onus is on them to prove it was delivered rather than you to prove it wasnt.

unholyangel

marcowil wrote: »

I would not be providing my signature until I had seen a copy of the signature they already have. I'm not saying they would, but with your signature it would be easy to add it to a delivery note.

Also, the contract to deliver is between them and the courier so the onus is on them to prove it was delivered rather than you to prove it wasnt.

However it would be easy to refute since no one signs their name exactly the same way twice in their lifetime.

Unless you perhaps think that these companies employ world class forgers to work on their behalf?

spacey2012

make sure they know that until you receive what you had ordered the contract is not complete and if anything has gone awol they are the victim of that crime and not you, it is thier item that is missing as you never received it and took ownership .
Dont let them pull the sheet over your side.
I would not trust them one bit with your signature until they coughed what they had, but, thats probably just me.

mattyprice4004

busybee1981 wrote: »

its an account actually with very....

Whatever you do, don't just tell them no - they'll think you have something to hide.

Tell them you want a copy of the signature on file, and once you have this THEN you'll provide an official document with signature ie passport, driving license.

If you request the signature and don't offer a form of ID with the signature, they'll think you just want it to make a different signature up that doesn't match.

CoolHotCold

I'm not even sure you can legally force Very to release the signature they have on file yet.

I'm pretty confident Very can withhold the signature under Data Protection laws, as they believe and you believe that the signature is a different customers/persons and giving out another persons signature would be a DPA no no, even though it's for a package you're supposed to receive.


Right now, refusing to provide a copy of your signature just makes you look like you've got something to hide. It's not unreasonable for Very to request your signature, and they can refuse to credit the money to the account. If you tried to force it through the courts, I don't believe the judge would look very favourably on you for being difficult.

bris

Bottom line is right now they hold all the aces, they have a delivered parcel with a signature, that's the way it will stay until you cooperate.