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Cancelled Order

rae73
rae73 Posts: 12 Forumite
Part of the Furniture 10 Posts Combo Breaker
in Consumer rights
Hello
we ordered a sofa in the sale from the "wonderful" Very.co uk before Christmas, & after a month of waiting they cancelled it stating it was no longer available as they have been unable to obtain stock. They had our money for a month & then it took ages to get a refund.
I checked the website before & it is now available on order awaiting new stock, but funnily enough, now at full price!!!!:mad:
Is there any way I can get them to honour our order at the previous price we paid? I'm sure it's not likely but just thought I'd ask!!
Thanks for any answers.
«1

Comments

  • keyser666
    keyser666 Posts: 2,140 Forumite
    Nope is the simple answer
  • Robin_TBW
    Robin_TBW Posts: 498 Forumite
    Part of the Furniture 100 Posts Photogenic Combo Breaker
    Another of these posts! Really?!
  • vuvuzela
    vuvuzela Posts: 3,648 Forumite
    rae73 wrote: »
    Hello
    we ordered a sofa in the sale from the "wonderful" Very.co uk before Christmas, & after a month of waiting they cancelled it stating it was no longer available as they have been unable to obtain stock. They had our money for a month & then it took ages to get a refund.
    I checked the website before & it is now available on order awaiting new stock, but funnily enough, now at full price!!!!:mad:
    Is there any way I can get them to honour our order at the previous price we paid? I'm sure it's not likely but just thought I'd ask!!
    Thanks for any answers.

    No.
    But why on earth would you give them another chance to mess you around for a further month and a half ? I certainly wouldn't consider buying from them if they'd done that to me :)
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    It was you who cancelled the order, so no.
  • Robin_TBW
    Robin_TBW Posts: 498 Forumite
    Part of the Furniture 100 Posts Photogenic Combo Breaker
    arcon5 wrote: »
    It was you who cancelled the order, so no.
    I think you need to read the post again.
  • ThumbRemote
    ThumbRemote Posts: 4,752 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    arcon5 wrote: »
    It was you who cancelled the order, so no.

    Incorrect working, however still leading to the correct answer. Half marks.
  • rae73
    rae73 Posts: 12 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    arcon5 wrote: »
    It was you who cancelled the order, so no.
    Hi, no they cancelled the order, not us!
  • rae73
    rae73 Posts: 12 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    keyser666 wrote: »
    Nope is the simple answer
    Didn't think so but no harm in asking if anyone else has had any joy. To be honest I would rather stay away from them now but just angry!!!
  • rae73
    rae73 Posts: 12 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    vuvuzela wrote: »
    No.
    But why on earth would you give them another chance to mess you around for a further month and a half ? I certainly wouldn't consider buying from them if they'd done that to me :)
    I know exactly what you mean, that is how I feel really but just wanted the sofa ;) Don't think I would give them our custom ever again.
  • rae73
    rae73 Posts: 12 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Robin_TBW wrote: »
    Another of these posts! Really?!
    Just asking...no harm in that?!!
    Most people have been helpful & friendly.
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