Nationwide Online Banking

Can't sign in to my online banking this morning - saying "Customer number not recognised" - but it is absolutely 100% verbatim correct.

Anyone else, or should I be worried?
Cashback Earned ¦ Nectar Points £68 ¦ Natoinwide Select £62 ¦ Aqua Reward £100 ¦ Amex Platinum £48
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Replies

  • FarsideFarside Forumite
    313 Posts
    Mines working fine, I just checked to make sure my wages were paid in.
  • izoolsizools Forumite
    7.5K Posts
    Balls. Thanks.
    Cashback Earned ¦ Nectar Points £68 ¦ Natoinwide Select £62 ¦ Aqua Reward £100 ¦ Amex Platinum £48
  • izoolsizools Forumite
    7.5K Posts
    I just used the "Forgot my customer number" link and entered my debit card / DOB details, that said I don't exist, too.

    Finish work at 7:00. This will be a fun phone call...

    What's the bet?

    If they've arbitrarily closed my account for no apparent reason that's fine, I still have my HSBC account open :o They'd just damn well better give me my salary if that is the case...
    Cashback Earned ¦ Nectar Points £68 ¦ Natoinwide Select £62 ¦ Aqua Reward £100 ¦ Amex Platinum £48
  • izools wrote: »
    I just used the "Forgot my customer number" link and entered my debit card / DOB details, that said I don't exist, too.

    Finish work at 7:00. This will be a fun phone call...

    What's the bet?

    If they've arbitrarily closed my account for no apparent reason that's fine, I still have my HSBC account open :o They'd just damn well better give me my salary if that is the case...

    Have you not got it open another page and not logged off as this happened to me the other day when I logged in.

    Can't see why they would close your account.
  • izoolsizools Forumite
    7.5K Posts
    Ahh it's fine. They've just changed my customer number.

    They randomly found my profile from when I was a teenager... that had no accounts against it since 2004... and now I have that customer number... apparently.
    Cashback Earned ¦ Nectar Points £68 ¦ Natoinwide Select £62 ¦ Aqua Reward £100 ¦ Amex Platinum £48
  • pmdukpmduk Forumite
    10.7K Posts
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Forumite
    Nationwide online banking is more trouble than it's worth. I found it easier just to close my account and go elsewhere.
  • pmduk wrote: »
    Nationwide online banking is more trouble than it's worth. I found it easier just to close my account and go elsewhere.

    Wow! Stunning hyperbole there!

    FTR, I've been using Nationwide online banking for almost as long as it's been around and I don't think I've ever had a significant problem - and certainly not one that'd make me throw all my toys out of the pram like this.
  • grumblergrumbler Forumite
    55.3K Posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
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    pmduk wrote: »
    Nationwide online banking is more trouble than it's worth. I found it easier just to close my account and go elsewhere.
    No troubles here for many years.
    We are born naked, wet and hungry...Then things get worse. :(

    .withdrawal, NOT withdrawel ..bear with me, NOT bare with me
    .definitely, NOT definately ......separate, NOT seperate
    should have, NOT should of
    .....guaranteed, NOT guarenteed
  • EarthBoyEarthBoy Forumite
    2.7K Posts
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite
    I find Nationwide's online banking brilliant. Very easy to login and a doddle to use.
  • Similar experience here - I find their online banking very good.
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