computer techie needed pleeeeeeeeeeeeeeeeeeeeeeeez

julie8314dave

We have a dell inspiron 1525 laptop with windows vista installed however windows seems to have corrupted, trying to restore to factory settings and having no luck in getting into safe mode at all, any ideas anyone as to what next? i see a rather large hammer in my toolbox at the moment which appeals to me at present.

thanks,

TonyMMM

According to the manual:

Restoring the Computer to the Default Factory Configuration

The Dell Factory Image Restore option allows you to restore your hard drive back to its original factory configuration as when you first ordered it from Dell. This option appears on Dell computers that were originally pre-installed with Windows Vista® and does not include computers purchased through the Express Upgrade promotion or computers that were upgraded to Windows Vista from another version of Windows.

NOTICE: When you restore the computer to the default factory configuration, all data on the C drive is deleted. Before performing this procedure, back up personal files. If you do not back up personal files, the data is lost.
Restart the computer. To do this, click Start ® ® Restart.

As the computer restarts, press <F8> until the Advanced Boot Options menu appears on the screen.

NOTE: You must press the <F8> key before the Windows logo appears on the screen. If you press <F8> after the Windows logo appears on the screen, the Advanced Boot Options menu will not appear on the screen. If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.
Press <Down Arrow> to select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>.

Specify the language settings that you want, and then click Next.

Log in as a user who has administrative credentials, and then click OK.

Click Dell Factory Image Restore.

In the Dell Factory Image Restore window, click Next.

Select the Yes, reformat hard drive and restore system software to factory condition checkbox.

Click Next. The computer is restored to the default factory configuration.

bigfreddiel

julie8314dave wrote: »

We have a dell inspiron 1525 laptop with windows vista installed however windows seems to have corrupted, trying to restore to factory settings and having no luck in getting into safe mode at all, any ideas anyone as to what next? i see a rather large hammer in my toolbox at the moment which appeals to me at present.

thanks,

install linux - ubuntu or mint are good for beginners

macman

Can you boot into any of the modes available from the ABO menu? What error message if not?
You may have a failed hard drive rather than a corrupted OS, how did you deduce the latter from the evidence given above? Has the laptop been overheating? The 1525 is very vulnerable to dust build-up in and around the fan ducting.
You don't need access to Safe Mode in order to do a Factory Restore.

julie8314dave

Hi thanks for your help.
you desrrve a medal, computer now up and working, a million thankyou's
Dave.:beer:

paddyrg

computer techie needed pleeeeeeeeeeeeeeeeeeeeeeeez

Maybe it's because the 'e' key on your keyboard is sticking?

;-)