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British Gas Prepay meter in credit

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BeckyC2be
BeckyC2be Posts: 175 Forumite
in Energy
Just registered online with BG, have been a customer for abour 4 months. Was just registering to find out my tariff as it was costing me an absolute fortune for gas and was planning on switching. Anyway, logged on and it says I'm almost £300 in credit. Will I be able to get this refunded and how has it managed to take that much extra money off me when I'm on a prepayment meter?

Thank you for reading.
Rubbish at the grocery challenge!

Comments

  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    its not a true credit, and once it bills you it will be swallowed
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • BeckyC2be
    BeckyC2be Posts: 175 Forumite
    Aah thank you, It did confuse me!
    Rubbish at the grocery challenge!
  • Foxn86
    Foxn86 Posts: 92 Forumite
    BeckyC2be wrote: »
    Just registered online with BG, have been a customer for abour 4 months. Was just registering to find out my tariff as it was costing me an absolute fortune for gas and was planning on switching. Anyway, logged on and it says I'm almost £300 in credit. Will I be able to get this refunded and how has it managed to take that much extra money off me when I'm on a prepayment meter?

    Thank you for reading.
    No its not a true credit. what happens is when all the correct reads update on BG system a bill will be produced internally like a credit meter. So no your not in credit. Only Swalec prepayment meters can aquire credit. And the only way to have physical debt on a prepayment meter is if your supplier applies a debt from perhaps an old address etc. Hope that help :)
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