can i get my money back?

shopaholic38

you probally have heard this alot

but i recently made a purchase online for a dress and a week later no dress

ive sent them several messages and to no avail

then today i noticed there was a landline no on my automated-email when i made the order and its an old man at a residential address his address is completely different to the address on their website !!!
im so frustrated

i paid by visa electron and used verified by visa

please help

Fire_Fox

Write to the address on the website and/ or contact your bank and try for a charge back.

gb12345

What is the website?

Before you go writing to people, it is probably best to check whether the site and the address are legitimate.

dalesrider

shopaholic38 wrote: »

but i recently made a purchase online for a dress and a week later no dress

i paid by visa electron and used verified by visa

please help

Contact bank and you can action a chargeback for non reciept. you do have to allow 15 days from date of debit before the chargeback can be actioned.

VbV makes no diffrence. That is just aditional security for the company agaist fraud... They pay extra for that.