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Outlook Express Help?!

djcj_2
djcj_2 Posts: 11 Forumite
Hi,

You've been extremely helpful on here when I've posted in the past. Now I'm hoping you might be able to help my Dad! He's using Outlook Express on Tiscali dial up (lives in the middle of nowhere so can't get broadband!) and is having problems retrieving his emails. It may well be because I tried to send him a rather large photo attachment and now it keeps crashing his PC! I've recalled the message I sent to him, but that doesn't seem to have had any effect (and I haven't received a message to say that it has been successfully recalled). Does anyone know whether there's a way to cancel your incoming messages or something to stop his computer hanging everytime he opens up Outlook Express?

Many thanks in anticipation!

Comments

  • espresso
    espresso Posts: 16,448
    Part of the Furniture 10,000 Posts Combo Breaker
    Forumite
    You can't recall the large e-mail that you have sent him but you could tell him to log-in to the Tiscali web-based e-mail and remove the large problem e-mail from his inbox i.e. move it to another folder. OE should then work again.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • JonnyThunder
    JonnyThunder Posts: 234
    100 Posts
    Forumite
    Yeah, thats what I would do!

    http://www.tiscali.co.uk/mail/
    Throwing acid is bad.... in some peoples eyes...
  • djcj_2
    djcj_2 Posts: 11 Forumite
    Sorry for not thanking you guys sooner, but I've had technical problems of my own! Your advice was fab and my Dad's got everything all sorted now, thank you!
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