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Is a supplier responsible for damage caused to other property during delivery

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Comments

  • pka_2
    pka_2 Posts: 158 Forumite
    daisymeg wrote: »

    However, as my drive slopes down
    daisymeg wrote: »
    In fact the terms and conditions merely state about level access being available with hard standing.

    Not sure if relevant but they do state that level access needs to be available and you say your drive slopes, not sure if they could use this to say that the access wasn't level? depends on your interpretation of level i suppose.
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    Tarmac also sounds a bit suspect.
  • ThumbRemote
    ThumbRemote Posts: 4,734 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Hintza wrote: »
    Tarmac also sounds a bit suspect.

    I don't think any tarmac would cope with the metal from a truck being dragged over it - after all, that's pretty much how they remove existing tarmac for resurfacing.
  • Mark_Hewitt
    Mark_Hewitt Posts: 2,098 Forumite
    daisymeg wrote: »
    Is the supplier of the goods responsible for the courier who caused the damage?

    Yes, the supplier would need to compensate you - if appropriate. The supplier may then seek compensation from the courier, but this is not your concern.
  • Thank you for all the responses. I have arranged for the original driveway company to come and assess and quote for the damage.

    I have contacted the supplier and so far they have ignored me. Once I get the quote for the damage I will pursue the supplier.
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