Experian - Are they pulling my leg? Have you heard of non-foot print searches ?

CANDYTROOPER1922

izools wrote: »

The co-op won't have shared this information with you, it is business sensitive.

That's what i thought as well but they did over the telephone.

izools

I still stand by my supposition that the Co-Op are at fault.

Either they generated some form of score based off the application data alone and realised that no matter how stellar your credit file was it wouldn't bring you above the pass mark - which does happen - and is known as a super decline.

Or the person on the phone was talking absolute baloney - which also does happen.

I suspect it's a mixture of all I've mentioned so far.

Co-Op likely declined your app based on the information you provided alone.
They also likely don't know what their computer has been doing in the background and have been feeding you staple responses.

All you can do is take note that Co-Op, in your case, aren't worth the time of day, and move on.

CANDYTROOPER1922

izools wrote: »

I still stand by my supposition that the Co-Op are at fault.

Either they generated some form of score based off the application data alone and realised that no matter how stellar your credit file was it wouldn't bring you above the pass mark - which does happen - and is known as a super decline.

Or the person on the phone was talking absolute baloney - which also does happen.

I suspect it's a mixture of all I've mentioned so far.

Co-Op likely declined your app based on the information you provided alone.
They also likely don't know what their computer has been doing in the background and have been feeding you staple responses.

All you can do is take note that Co-Op, in your case, aren't worth the time of day, and move on.

Hi

Yes i understand what your saying. Obviously I didn't meet all of their criteria that isn't the issue. I've got a sole trader account now from another bank.

At the end of the day Experian has provided them with my full credit report or merely the credit score of the report on more than one occasion. I know this as the Co Op hold the correct credit score for me - I don't know if they have generated it themselves from the information/data in the report or if they just collected the score from the Experian report but either way it was the same to Experian credit score I can see when I log in to my account.

There is no other source they can get this exact score as equlifax has generated me a different score. Therefore the staff at co op can not be talking a load of maloney.

I think the main questions and points of this post has been slightly missed. Back to one of the original questions. Has anyone heard of non foot print searching? or is it just a get out clause of when a gap has been found and proven in Experian's system? Also has anyone came across the method of searching for the information then removing the search instantly?

Another point is that i pay Experian and so do several others customers to be alerted when a company searches there credit report. In the real world this is not happening due to the 2 methods mentioned earlier (if in fact they are true) and also Experian has FAILED to send me an alert on several times when my report has been searched and the search does in fact appear on the report (not the co op searches)

BASFORDLAD

Well why are you wasting your money on experian.

What a waste of cash

CANDYTROOPER1922

BASFORDLAD wrote: »

Well why are you wasting your money on experian.

What a waste of cash

If i hold credit agreements or bank accounts with companies and they use Experian to record my credit history how else am I meant to check?

Also I thought it was a way to see if any fraud is occurring but obviously not as Experian does not work efficiently.

I am awaiting the email from them confirming what actually got said in our conversation before I put the charge back on all the payments made to them,

pqrdef

Well obviously the Co-op got your credit score from Experian. There's no point in arguing about that, because the Experian spokesman has already admitted that the Co-op could have got the score from them without leaving a trace and without you being alerted.

Basically (1) the subscription service is a total rip-off (2) don't be surprised, because these people are evil. Their interests are aligned with their big customers, not you, even if you pay.

pqrdef

samhor wrote: »

If i hold credit agreements or bank accounts with companies and they use Experian to record my credit history how else am I meant to check?

If they actually give you credit, they should leave a hard trace. It's different if they decline.

Once a bank has got your permission to search your file, they'll use soft searches for any reason, even if you haven't applied for credit - e.g. to decide whether they want to send you junk mail about a credit card or a loan.

rb10

If you are already a Co-op customer, then they will automatically be getting a monthly feed on data from Experian. None of this will show as a credit search, it'll just go through automatically.

What you refer to as 'non-footprint searches' do certainly exist.

The protection that you have is that whenever a credit application is actually approved, banks have an obligation to perform a full credit search. This will be recorded by Experian, and, if you have a subscription, you'll be notified.

Re the mobile phone contract that you mentioned in your first post, banks don't have to report your account ownership to all three credit reference agencies. It may be that your phone contract is reported to Equifax or Callcredit.

pqrdef wrote: »

Once a bank has got your permission to search your file, they'll use soft searches for any reason, even if you haven't applied for credit - e.g. to decide whether they want to send you junk mail about a credit card or a loan.

There are very strict rules surrounding the use of CRA data for marketing purposes, so what you say is not entirely correct.

izools

OK let me make one thing clear

The credit score that Credit Reference Agencies show us as consumers is not provided to lenders

Only the actual credit file data itself, e.g. account data, electoral role data, previous search data, etc, is provided to the lender. They then use their OWN scoring system to decide whether you meet their criteria.

All lenders have their OWN scorecard and their OWN criteria.

Not only this, but when a lender works out your score, they DON'T just take in to account your credit file data, but also data YOU provide on the application form. Credit Reference Agencies DON'T take this in to account when you buy your "score" from them.

The scores that credit reference agencies market to us as consumers are misleading baloney. They suggest that any lender who uses a given agency will view you exactly as the score they sold you suggests.

THEY DON'T.

I personally don't believe for a second that the Co-Operative have shared their internal scoring results with OP for one second.

What I might believe, however, is they parroted back to him numbers from scores he previously posted to them when raising appeals.

katejo

samhor wrote: »

The Co Op have completed the searches as mentioned earlier they have the credit score from each time they have searched which is the same to the one i have on their website. I've got an account elsewhere now. But its the fact i am paying Experian £14.99 a month and they are not providing the services.

You can of course cancel your membership