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EXPIRED Denby - 50% off - one day only

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  • sarah1972
    sarah1972 Posts: 19,393 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • caz2703
    caz2703 Posts: 3,630 Forumite
    Mine is still processing from the 20th :(
  • karenb33
    karenb33 Posts: 364 Forumite
    Has anyone using Tesco points had their items delivered? Mine are still sitting at processing.
  • karenb33 wrote: »
    Has anyone using Tesco points had their items delivered? Mine are still sitting at processing.

    Mine is being delivered today, just got an email from DPD.
    :j Trytryagain FLYLADY - SAYE £700 each month Premium Bonds £713 Mortgage Was £100,000@20/6/08 now zilch 21/4/15:beer: WTL - 52 (I'll do it 4 MUM)
  • Still in progress :( That's exactly a week now since i ordered. Not great is it!!
  • tattybonce
    tattybonce Posts: 1,699 Forumite
    I emailed them yesterday about my order from 20th and had no reply. Phoned them this morning and told there has been a delay due to the sale and my order will not be dispatched until the end of the week or early next week. I don't think I will order from them again tbh as their communication skills are awful.
  • caz2703
    caz2703 Posts: 3,630 Forumite
    tattybonce wrote: »
    I emailed them yesterday about my order from 20th and had no reply. Phoned them this morning and told there has been a delay due to the sale and my order will not be dispatched until the end of the week or early next week. I don't think I will order from them again tbh as their communication skills are awful.

    Ditto. Denby isn't cheap but regardless of how the items were paid for, it's poor form to not even inform your customers of a delay in the order. My order was placed on the 20th but not registered on their systems until the 21st (I guess because it was ordered after 5pm). I've been told it will not be picked until later this week and I may get it early next week.
  • moonberry
    moonberry Posts: 338 Forumite
    Part of the Furniture 100 Posts
    Hmm still no progress (beyond 'In Progress') on my order from the 20th. I emailed last week as I'm moving house on Friday and wanted to know if they'd need my new address instead. They said I should "hopefully" get it Wednesday this week. Not very helpful are they?!
  • Tracyjj0
    Tracyjj0 Posts: 194 Forumite
    Part of the Furniture Combo Breaker
    I'm still waiting for my order on 20th Feb too. Not a word from Denby. Very poor customer service IMHO :(
  • caz2703
    caz2703 Posts: 3,630 Forumite
    I phoned last week and got told end of last week or beginning of this week. Phoned today to be told it looks like my order is just waiting to be packed. Funny that, I was told the same thing last week!

    Mums order has been dispatched (she used CC vouchers and the 10% discount code) yet my order was placed before hers and is still in progress. Not impressed especially when Denby are well aware that there is a problem with back orders but they haven't even had the decency to inform their customers and instead, we have had to phone them :(
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