We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
HSBC Over draft charges
valleyblue
Posts: 1 Newbie
Hi Can someone help me please, i went into my overdraft in December and was charged £50, i have since had another £150 taken out of my account by HSBC saying pre arranged charges and this £150 has taken me past my over draft again...... can i complain about this and claim the money back??? I have been an HSBC customer all my life and i'v decided to look else where as i'm far from happy with the way they have just taken money out of my account.
0
Comments
-
can i complain about this and claim the money back?
On what basis would you want to complain?I have been an HSBC customer all my life and i'v decided to look else where as i'm far from happy with the way they have just taken money out of my account.
You do realise that all banks do it that way. Had you been with the others you would have had the same outcome.
Most banks will refund as a goodwill gesture on a first time error. Keep repeating it though and they wont.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
Is this the case?A payment from your account takes you into an informal overdraft for one day.
However, on three more occasions during the month, a payment takes you into an informal overdraft. On each of these occasions you have an informal overdraft for three days in a row.0 -
valleyblue wrote: »Hi Can someone help me please, i went into my overdraft in December and was charged £50, i have since had another £150 taken out of my account by HSBC saying pre arranged charges and this £150 has taken me past my over draft again...... can i complain about this and claim the money back??? I have been an HSBC customer all my life and i'v decided to look else where as i'm far from happy with the way they have just taken money out of my account.
Did that actually incur you in any extra fees, or is that just a red herring?
If you were charged extra fees, that would appear to be a breach of their Fair Fees Policy
Definitely worth having a chat with them to clarify mattersOur Fair Fees policy is the result of us asking customers like you what you think it's fair to charge you – and what's not. Here's a list of situations that you can rest assured you won't be charged for by HSBC.- ...
- We won't charge you additional fees if it's the overdraft fees (or interest) that have taken you overdrawn, or further overdrawn
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.4K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards