problem with Amazon gift certificate balance?

bradtyke

I had the same problem too yesterday, I emailed them and it is there this morning, no reply email from them though.

wellsie82

the balance is now back to normal

thanks everyone

Edna_Bucket_2

martyn4764 wrote: »

...the e-vouchers themselves have a limited validity (I think it is 6 months), but once you stick them into your account they last indefinitely.

That's interesting martyn - do they definitely last indefinitely in the account?

My experience is that the e-vouchers themselves really seem to vary in expiry - I've had ones arrive from different places at the same time that last 6-12 months plus.

Poppycat

Got me worried I have a £10 in my accounts from Wabbadabba, I only put it in about 4-5 weeks back as I thought I might loose the code. It expired in about 13 months, I didnt no there was a time limit for Amazon codes.

wilf55

hi guys i sell books on amazon and sold 3 yesterday but they didnt actually show as being sold til this morning so maybe there was a glitch in there system

even though the books sold hours apart they all showed up at once

Poppycat

I had a quick look see no mention of a time constraint on vouchers

That weaird copy and past text below and it shows properly in preview on here but messes up when sent. no number 1 its number 2 and doesnt end with number 4 below.


http://www.amazon.co.uk/gp/help/customer/display.html/ref=g_gc_info/202-8815355-9768620?ie=UTF8&nodeId=502522

[FONT=verdana,arial,helvetica][SIZE=-1]Redeeming a Gift Certificate
[/SIZE][/FONT][FONT=verdana,arial,helvetica][SIZE=-1]To redeem your Amazon.co.uk gift certificate (which has a 14 digit claim code), simply follow the steps below.[/SIZE][/FONT]

1. [FONT=verdana,arial,helvetica][SIZE=-1][/SIZE][/FONT][FONT=verdana,arial,helvetica][SIZE=-1]
2. Select the items you wish to order, using your Shopping Basket. (Please note, you cannot use the 1-Click shopping method when redeeming a gift certificate.)
3. In the order form, you'll see a box that says "Have you got a gift certificate or promotional code?".
4. Enter your claim code into the box and click the "Apply" button.[/SIZE][/FONT]

[FONT=verdana,arial,helvetica][SIZE=-1]You will be able to see that the value of your gift certificate has been deducted from the total cost in the order summary. [/SIZE][/FONT]
[FONT=verdana,arial,helvetica][SIZE=-1]When you have successfully placed your order, the following message will be displayed: "Thank you--we have received your order".[/SIZE][/FONT]
[FONT=verdana,arial,helvetica][SIZE=-1]FINE PRINT[/SIZE][/FONT]

1. [FONT=verdana,arial,helvetica][SIZE=-1][/SIZE][/FONT][FONT=verdana,arial,helvetica][SIZE=-1]
2. These conditions apply to gift certificates which have a claim code with a 14 digit combination of letters and numbers (Different conditions apply to promotional gift certificates which have a claim code with a 16 digit combination of letters and numbers).
3. Gift certificates must be redeemed at our website, towards the purchase of products listed in Amazon.co.uk's online catalogue sold by Amazon.co.uk or Amazon Jersey. They cannot be redeemed at Amazon.com, Amazon.de, Amazon.fr, Amazon.ca, Amazon.co.jp or at any of Amazon.co.uk's Marketplace, Auctions or zShop stores or at any of Amazon.co.uk's Trusted Partner sites.
4. The gift certificate cannot be used to pay for Amazon.co.uk gift certificates.
5. The gift certificate has a cash redemption value of 0.001p and is not transferable or assignable.
6. Any unused balance will be placed in the recipient's gift certificate account.
7. If the order exceeds the amount of the gift certificate, the balance must be paid by credit or debit card.
8. Please use our Shopping Basket rather than our 1-Click ordering method when paying for an order with a gift certificate.
9. Gift certificates and unused portions of gift certificates expire one year from the date of issue, where permissible under applicable law.
10. The gift certificate can be applied to an open order by visiting the relevant Order Summary page in the "Your Account" section of our website.
11. Normal Amazon.co.uk terms and conditions of purchase and for using the Amazon.co.uk website apply.
12. Please note that some products available for sale on the Amazon.co.uk website may not be purchased by persons under a specified age. If you are planning to give a gift certificate to someone under 18 years of age, please ensure that they are made aware that some products are unavailable to them.
13. One or more gift certificates can be redeemed against an order; however a gift certificate cannot be combined with a promotional gift certificate.[/SIZE][/FONT]

Labman_2

?9. Gift certificates and unused portions of gift certificates expire one year from the date of issue, where permissible under applicable law.

michael_iain_elliott

The e-vouchers themselves, that you get from say, Valued Opinions or Lightspeed Panel, have a far longer validity therefore. I got some from (March 2007) which are valid til 3rd March 2009, and some from Jan-Feb 2007 from Lightspeed which are valid til 30th March 2009.

Weird.

Toxic_Bunni

Amazon usually get back to me within 2 hours, so fear not, they'll repsond shortly