PPI refused - should I take this further?

lippy1923

All you can do is try with the FOS OP, but seeing as you don't have much evidence to support your claim, don't get your hopes too high.
Good luck.

DevCoder

Brains64 wrote: »

It's good to be realistic, I agree with that but at the same time there's no call for whopping great doses of doom and gloom "no chance"..."it's hopeless"..."forget it":rotfl:, there's nothing to lose by giving it a try with the FOS if the OP feels strongly enough that they have a case, the worst they can do is waste their time, I don't think anyones ever died from that:D.

It wastes the FOS time which could be better spent dealing with complaints which hold more water. Also if its an IFa then the advisor could be hit with a fee from the FOS for just recording the complaint (dunstoh posted about this over the past few days).

Your comments on every post is that the banks are always in the wrong and any rejection should be sent to the FOS. You need to understand the position and the chances of a complaint to the FOS being upheld rather than just giving the same blanket responses.

magpiecottage

-taff wrote: »

You can send it to the FOS.

I don't think that will help.

First Tricity Finance became and Appointed Representative of Santander (or Abbey National, I suppose) on 14 January 2005.

That means Santander would not be responsible for its activities prior to that date whilst First Tricity Finance itself was not under FOS jurisdiction.

-taff

They must consider themselves responsible it otherwise they wouldn't have replied saying they wouldn't uphold, they would have replied with 'they/we weren't regulated so goodbye'

magpiecottage

-taff wrote: »

They must consider themselves responsible it otherwise they wouldn't have replied saying they wouldn't uphold, they would have replied with 'they/we weren't regulated so goodbye'

Standard letter - they are inundated with complaints so mistakes occur.

bonnie_molloy

I've just received a letter from lloyds saying that the ppi wont be payed back as a claim has been made on the cover. Could someone please let me know if this is true or am I being fobbed off. Thank you.

lippy1923

So you used the cover and now want to claim back the premiums for it? What was your reason for complaint?

DevCoder

bonnie_molloy wrote: »

I've just received a letter from lloyds saying that the ppi wont be payed back as a claim has been made on the cover. Could someone please let me know if this is true or am I being robber off. Thank you.

As lippy says, if you claimed then you had a need (unfortunately) for PPI so I would say that actually the PPI helped you.


It's like MPPI (albeit MPPI is slightly more severe). You hope you never have to claim but unfortunately if you do then the cover is there to protect you (and in MPPI cases your home)

dunstonh

bonnie_molloy wrote: »

I've just received a letter from lloyds saying that the ppi wont be payed back as a claim has been made on the cover. Could someone please let me know if this is true or am I being fobbed off. Thank you.

When you claim on the policy it indicates
1 - you knew about the policy
2 - you were eligible for the policy
3- you needed the policy

So, it does eliminate a lot of complaint reasons. However, technically, they can still class it as mis-sold deduct the value paid out under the claim from the redress and in many cases that is more than the premiums paid.

It always surprises me the depths some people go to try and get compensation. You are financially better off by having the policy yet you want to complain about it. They ought to make people pay the value of the claim back as that is after all what they are asking for when the claim.