Private health appt - doctor not even there!

[Deleted User]

Really annoyed with this. Made private appointment with my wife because shes been ill recently.

Turned up for appointment, showed us to waiting room, sat there for 30 mins. I went back to reception - turns out doctor wasn't even there, she'd been on maternity leave for 7 weeks!

I'm self-employed consultant so this waste of time has cost me a fair bit of money. If we hadn't showed for appointment hospital would have charged us for a missed appointment.

I'm going to complain but surely they should compensate me for any loss? And don't even get me started that theres now a further delay while wife has to find another appointment.

(p.s. Anyone looking to use this thread to criticise my choice of using private medicine - don't bother not interested in your opinion)

cockaleekee

As the appt was not for you, you have no right to make a claim.

halibut2209

//criticises OP for using private medicine.

Seriously though, do you not see how bad it makes you look when you have a go at people before they've even said anything? You ask for help, then come up with that nonsense line at the end. Way to get peoples' backs up! But the previous poster has it spot on. You have no rights here at all, your wife does.

[Deleted User]

halibut2209 wrote: »

//criticises OP for using private medicine.

Seriously though, do you not see how bad it makes you look when you have a go at people before they've even said anything? You ask for help, then come up with that nonsense line at the end. Way to get peoples' backs up! But the previous poster has it spot on. You have no rights here at all, your wife does.

Because I know what this forum is like. Perfectly interested in peoples opinion but those who just want to spout off about the evils of private health care then I truly am not interested.

To be honest, the NHS is such a shambles then I'll pay for private healthcare if Iwant because I can. Just think - if I pay then someone else is free to use the nhs appointment that we no longer need.

[Deleted User]

cockaleekee wrote: »

As the appt was not for you, you have no right to make a claim.

You may have a point but this does not detract from the fact...

Cooper18

[quote=[Deleted User];59448559]Because I know what this forum is like. Perfectly interested in peoples opinion but those who just want to spout off about the evils of private health care then I truly am not interested.

To be honest, the NHS is such a shambles then I'll pay for private healthcare if Iwant because I can. Just think - if I pay then someone else is free to use the nhs appointment that we no longer need.[/QUOTE]

Just so you know - the NHS is a shambles but your private doctor works there too. And in many many cases being private will not jump you up any queues.

And evidently by your example the private healthcare system is a shambles too. And you paid for the privilege.

cockaleekee

[quote=[Deleted User];59448631]You may have a point but this does not detract from the fact...[/QUOTE]

The fact that you have no legal rights in this situation?

cockaleekee

[quote=[Deleted User];59448559]the NHS is such a shambles[/QUOTE]

Just the NHS?

[quote=[Deleted User];discussion/4454129]Turned up for appointment, showed us to waiting room, sat there for 30 mins. I went back to reception - turns out doctor wasn't even there, she'd been on maternity leave for 7 weeks![/QUOTE]

pimento

How did you make the appointment? Were you referred by your GP? Normally, you would call the consultant's secretary and s/he would make the appointment for you. I assume you didn't book seven weeks ago.

arcon5

Your day off is not consequential loss, your additional day off would be. Was they going to have you see a different doctor?

cockaleekee

arcon5 wrote: »

Your day off is not consequential loss, your additional day off would be. Was they going to have you see a different doctor?

It is not the OP that is seeing the doctor. Unless there is a valid reason why the wife cannot attend alone, he has no involvement in the contractual relationship.