Aviva van fleet insurance

WORKS59

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I work for a small company with 3 transit vans. We werequoted almost £4k last year by our broker to fully comp insure them as a smallfleet and when we questioned the high price was told Aviva was the cheapestquote. Because we were very busy at the time and we’d used the same broker forover ten years, we agreed. 6 weeks ago another van was bought. The premiumcharged by Aviva for this for just 6 weeks was £325.53 (plus£19.44 administration for paying by Direct Debit although were already paid up untilthen). The brokers say Aviva calculated this on a pro rate basis from theapproximate CURRENT additional premium of £2644.70, including IPT, for thisvehicle (the quote from them for this year was almost £8k with just one morevan added ! Why?). Does anyone know who we could complain to about this, Avivawon’t – they just advise contacting the brokers, the brokers have been no help.Obviously we’ve got a new insurance policy starting tomorrow with anotherinsurance company for almost half last year’s cost (and a quarter of Aviva’scurrent quote) and have also found a much cheaper business insurance company. Wejust feel very bitter about it.

photome

How can you complain, you have had the oppurtunity to shop around (10 times) but you were to busy

WORKS59

Hands up we should never have taken the insurance with Aviva last year, at nearly £4k for 3 vans it was far more we should have paid - we wrongly trusted the broker we've used for van and business insurance since about 1995. What I'm not happy with is the fact that the premium on the additional van, 6 weeks before the insurance lapsed, if pro rata on last years payment should have been in the region of £150 extra. They charged us over twice that (£325.53). They said the current additional premium for that one van was £2644.70 for a year, why? Can they just double the premium for no reason? Originally I thought of insuring the van separately for that 6 weeks until the Aviva insurance had lapsed but was advised by another broker (the one we're using now) that it would be much cheaper to just add it on to the current insurance for that short time. I just wish we had now .

dacouch

What driving restriction do you have on your fleet eg what's the age of the youngest driver?

Whats your claims ratio like?

Have you insured on a fleet basis again or individually?

Which Insurer are you using now?

WORKS59

Sorry, I had to look this up this morning. We're with Ageas from today. £250 excess (half that of Aviva's). Restrictions were over 25 and own damage fire and theft excess, so presume they're the same with this company. Re the claims ration, there was a claim of £7308 claim 14/07/09, £71 claim 27/01/10 and £1,820 claim 29/12/10.The new Ageas insurance is on a fleet basis as well.

giraffe69

Restrictions were over 25 and own damage fire and theft excess, so presume they're the same with this company.

I think you should check rather than presume