Virus - Kaspersky showing problems

Lockie21

I have had a lot of problems this week and with the help of this board I have resolved quite a few. Basically someone was able tohack into my bank account and tried to withdraw money - Nationwide rang me about unusual activity and have given me a whole rang of checks to do before I can be reinstated. They told me to run Kaspersky which I have done but it wont clear the problems unless I pay a subscription. I already have MacAfee which says 'secure' but obviously it is not.

Can anyone help - I have cleared the Malware but Kaspersky is showing 4 Vulnerabilities as follows:

1. C:\Program Files (x86)\HP\Digital Imaging\help\player\FlashPla.exe
   
2. C:\Program Files (x86)\HP\Digital Imaging\{7E0E61CC-1C99-429D-BEA7-C4DD5B898D2A}\setup\hwsetupwizard\setup_guide.exe
   
3. C:\Program Files (x86)\Java\jre7\bin\java.exe
   
4. C:\windows\SysWOW64\msxml4.dll

How do I clear these? I have run Microsoft Security Essentials, AdwCleaner, Malware, Spybot and MacAfee.

Any help would be appreciated.

macman

You can't have MSE as well as McAfee-they will conflict each other. You can only have one AV program installed at one time.
McCrappy is the source of the problem, it's about as effective as a chocolate fireguard. Uninstall it and use Avast or MSE.
I'd also suggest a regular manual scan with MalwareBytes (MBAM): this can co-exist with your main AV program, as it's only an on-demand scanner.

[Deleted User]

Lockie21 wrote: »

I already have MacAfee which says 'secure' but obviously it is not.

Yes, remove this "protection" and either subscribe to Kaspersky (as the Bank seem to have advised) or use Microsoft Security Essentials. Don't ever have more than one such security programme installed at the same time.
I also doubt the worth of any of those "free" applications you have used to scan your computer.

Note that Kaspersky can perform a manual scan as advised by macman above.

[Deleted User]

macman wrote: »

You can't have MSE as well as McAfee-

What has Money Saving Expert got to do with it?:D

closed

vulnerabilities or infections?

your machine will grind to a halt with all that security software running.

dogmaryxx

Moneyineptitude wrote: »

.
I also doubt the worth of any of those "free" applications you have used to scan your computer.

Yet your advice is to use one.

or use Microsoft Security Essentials.

[Deleted User]

dogmaryxx wrote: »

Yet your advice is to use one.

I actually preferred paid-for Kaspersky over all of them, but I was mainly referring to Spybot, Adcleaner etc.

JJ_Egan

Vulnerable
One Java yes google it .

As to the others i would ignore them or try to update them .
Vulnerabilities are often reported as an update has been released since your version .


jje

waddler_8

Lockie21 wrote: »

C:\Program Files (x86)\HP\Digital Imaging\help\player\FlashPla.exe

C:\Program Files (x86)\HP\Digital Imaging\{7E0E61CC-1C99-429D-BEA7-C4DD5B898D2A}\setup\hwsetupwizard\setup_guide.exe

Uses outdated version of Adobe Flash. Either delete/uninstall or check HP site for update.

Lockie21 wrote: »

C:\Program Files (x86)\Java\jre7\bin\java.exe

Update Java to version 7 update 13, removing older versions - or uninstall it totally if you don't need it.

http://www.java.com/getjava/

Lockie21 wrote: »

C:\windows\SysWOW64\msxml4.dll

Ensure windows is up to date.

http://windowsupdate.microsoft.com/

http://technet.microsoft.com/en-us/security/bulletin/ms13-002

macman

Moneyineptitude wrote: »

What has Money Saving Expert got to do with it?:D

Microsoft Security Essentials...