Is it the buyers right to choose repair or replace when goods are under warranty?

misselliott

it all looks in tact to me nothing has fallen of or broken. it been hardly used at all. pins not even look bent.

WTFH

If you had problems at the start, you should have got it sorted back then.

If you have told them that you have had problems from the start but chose not to report them, then why should they believe you?

Sorry, but if you have a problem at the start, then report it at the start. Don't wait!

Jakg

It's very easy to put the charger in the wrong way in a Playbook, and bend the charging socket and break it.

This is still user error and user damage though, and unsurprisingly the warranty wont foot the bill...