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Tesco Telecom (Homephone) to be investigated for misselling.
utilitybroker
Posts: 2,207 Forumite
in Phones & TV
"Ofcom has launched an investigation into practices at Tesco's Telecoms unit.
The probe will examine complaints claiming Tesco broke the Ofcom Code of Practice and mis-sold its home phone service. Complaints say Tesco did not act on cancellation requests made during the 10-day period when new customers' lines were being transferred.
Tesco blamed the complaints on "a breakdown in communications with customers"."
http://www.theregister.co.uk/2007/05/04/tesco_misselling/
The probe will examine complaints claiming Tesco broke the Ofcom Code of Practice and mis-sold its home phone service. Complaints say Tesco did not act on cancellation requests made during the 10-day period when new customers' lines were being transferred.
Tesco blamed the complaints on "a breakdown in communications with customers"."
http://www.theregister.co.uk/2007/05/04/tesco_misselling/
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