Ebico insist I have to change my meter to go on their standard tariff??

sammyy

I got my first bill today from Southern after swapping to ebico and noticed they have put me on the Economy 7 tariff when I wanted to go on their standard tariff.I have rung them up and they said there is no other way to do it but to change the meter because the one I have is a duel meter.Surely adding the two reading is not too complex a task for them.It seems a ridiculous thing to have to do.Have other people experienced this or are they pulling my leg??

Ken68

Same when I applied to go off E7, had to have the meter changed. Free of Charge tho.Maybe there is a shortage of E7's.

tripled

BG are implementing the same policy. It's nothing to with with a shortage of E7 meters, apparently it's because they still pay for electricity at day and night rates.

Cardew

tripled wrote: »

BG are implementing the same policy. It's nothing to with with a shortage of E7 meters, apparently it's because they still pay for electricity at day and night rates.

I hope not retrospectively!

I have a E7 meter but am not on Economy 7 rates. For the last few years they have simply added up the units used and I am charged at 'Normal' rates.

e.g. if the night meter reads, say 1,000kWh and the daytime meter 5,000kWh, I am billed for 6,000kWh like any person on a 'Normal' tariif.

elektra

tripled wrote: »

BG are implementing the same policy. It's nothing to with with a shortage of E7 meters, apparently it's because they still pay for electricity at day and night rates.

BG's meter agents changed 1 of parents 2 meters (less than 2 years old) for a dual rate meter. Didn't need or want a dual rate meter.

Last meter reader only read the dual meter and only read rate 1.

My 10 year old could probably do a better job of reading the meters properly and creating an accurate bill.

Ken68

Siemens changed my old meter, on which was written 'Property of Eastern Electric'.
The engineer dis-membered the old meter, kept part of it, I further stripped it down for the screws and binned the remainder.
He was here 2 hours and plus travel...say £30 minimum.
I suppose these things are rented to the provider, and they can insist on the proper type.

tripled

Cardew wrote: »

I hope not retrospectively!

If you call them for any reason if an agent spots it the are supposed to try and convince you to have it changed, but you won't be forced to