java sun probs

twink

I tried to go and play a jigsaw that i can normally get, but after my son put in new memory it doesnt seem to work anymore, it says it has a problem displaying java applets.

Java sun 1.6 is on my system, have followed the steps on the troubleshooting of the site but still not working.

This is the site i am trying to get http://www.jigzone.com/daily-jigsaw.php

Anyone help?

Miss_Cinnabon

Anyone know?

pchelpman

twink wrote: »

Java sun 1.6 is on my system

I surely hope you mean version 6.1!!

If not then update fast and delete ALL older versions of java.

That will be a start.


PCH

Miss_Cinnabon

Hi just checked with my mum and it is 1.6 she has, what site do u go to to update? it was fine before the new memory was installed.

Kyle

Chippy_Minton

Get it from http://www.java.com/en/download/index.jsp, then uninstall all previous versions of Sun Java Runtime from Control Panel - Add or Remove Programs, and reboot.

twink

thanks for that chippy, will get dd to come over and do that for me as i am a complete numpty when it comes to computers

pchelpman

Be careful which java you install and which version. It can depend on what operating system you have.

Version 5 update 11 >>> Win98SE onwards.

Version 6 update 1>>> Win2K onwards including Vista and 64 bit versions.

Assuming you are on XP ....

Please follow these steps to remove older version Java components and update.

Updating Java:

• Download the latest version of Java Runtime Environment (JRE) 6.
• Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications"…..
  
  
• Click the "Download" button to the right.
• Check the box that says: "Accept License Agreement".
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u1-windows-i586-p.exe to install the newest version.

PCH

twink

that should be very helpful for dd, pchelpman, thanks for taking the time to explain

dd has just been over and its worked fine, thanks