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What's the appeal with first direct?

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  • typistretired
    typistretired Posts: 2,099 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    MoneySaverLog wrote: »
    Let's see whats First Direct's customer number is 0845 6 100 100

    I always use the 0113 234 5678 number as given by Hazzanet. If anyone knows Natwest's landline I would be grateful.

    Even Natwest's overseas number is an 0845 number
    "Look after your pennies and your pounds will look after themselves"
  • alanq
    alanq Posts: 4,216 Forumite
    1,000 Posts Combo Breaker
    edited 28 July 2013 at 5:08PM
    Hazzanet wrote: »
    0113 234 5678

    Fair enough especially if dialling from a mobile but bear in mind that is the Leeds number and that First Direct also has a call centre in Hamilton Scotland so you might have a longer wait for your call to be answered (10 seconds instead of 5?)
  • Dovah_diva
    Dovah_diva Posts: 539 Forumite
    dalesrider wrote: »
    £250 interest free overdraft????

    Same wih Halifax etc would cost you £20 if you used it....

    Not at all. I have a £950 interest free overdraft at the moment - and come January 2014 would have had it for a year.
  • alanq
    alanq Posts: 4,216 Forumite
    1,000 Posts Combo Breaker
    typistretired wrote: »
    If anyone knows Natwest's landline I would be grateful.

    According to saynoto0870:

    0845 788 8444, 01634 890876, 0800 200400

    "Customer services and telephone banking
    On 0800, select option 2 for enquiries on existing accounts to be put through to same menu as on 0845/01634."
  • CKhalvashi
    CKhalvashi Posts: 12,134 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    typistretired wrote: »
    i always use the 0113 234 5678 number as given by hazzanet. If anyone knows natwest's landline i would be grateful.

    Even natwest's overseas number is an 0845 number

    01634 890876

    ck
    💙💛 💔
  • ColdIron
    ColdIron Posts: 10,023 Forumite
    Part of the Furniture 1,000 Posts Hung up my suit! Name Dropper
    Or for First Direct free [FONT=&quot]0800 24 24 24[/FONT]
  • JuicyJesus
    JuicyJesus Posts: 3,832 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    ColdIron wrote: »
    Or for First Direct free [FONT=&quot]0800 24 24 24[/FONT]

    That's their number for opening a new account, not for general banking business.
    urs sinserly,
    ~~joosy jeezus~~
  • ColdIron
    ColdIron Posts: 10,023 Forumite
    Part of the Furniture 1,000 Posts Hung up my suit! Name Dropper
    JuicyJesus wrote: »
    That's their number for opening a new account, not for general banking business.
    Yup but they're such nice people they always put you through to the right department :)
  • MoneySaverLog
    MoneySaverLog Posts: 3,232 Forumite
    ColdIron wrote: »
    Yup but they're such nice people they always put you through to the right department :)

    They told me they could not transfer me
  • EarthBoy
    EarthBoy Posts: 3,249 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    MoneySaverLog wrote: »
    They told me they could not transfer me

    Me too. I've tried ringing the 0800 number but as soon as they realised I was an existing customer they just told me to ring the 0845 number.
This discussion has been closed.
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