Ebay buyer backing out

wadewade

My son sold his car on ebay yesterday but now the buyer is backing out and only offering to pay the auction costs. The car was very fully described but only after the sale ended did the buyer say he thought he didn't understand it. We suspect he has a false identity as the postcode he has given does not match his address.
Is there a link to a forum page that will help my son decide how to proceed. He knows he can post a negative comment but if the identity is false this won't have much effect.
Thank you.

lisawood78

Sellers can't Leave negative feedback

sham63

Firstly, he can't post a 'negative comment' - it's been years since sellers were allowed to do this on Ebay.

Sercondly, the fact that they have offered to pay his auction costs indicates that the buyer isn't a normal scammer/timewaster.

Your son should open a non-paying bidder case through Ebay - this will mean he gets his fees back and the buyer gets a strike.

The bottom line is your son can't force someone to buy the car - if they don't want it (for whatever reason) it's best not get stressed about it and move on - that's the nature of Ebay I'm afraid, it's very common for buyers to not pay or pull out of purchases (this forum is full of similar stories).

Your son can either offer the car to the second highest bidder or relist.

wadewade

Thank you, Sham63, that's very helpful and your calm advice is much appreciated.

carmel11

I would think this isn't uncommon with car sales.