Need to rant...Grant Thornton

Vikipollard

Evening all,

Made my final payment to Grant Thornton in September 2012 after six long years of an IVA. No complaints, as it was what had to happen.

Now the rant.

I received a phone call from EIC today, on behalf of Grant Thornton, about the dreaded PPI. I told them there was nothing to claim as it wasnt missold, and I was happy to sign a disclaimer to this effect.

Apparently I am REQUIRED to make a claim, regardless of the fact that I don't believe if is missold. Isn't that fraud, I said? Well you won't get your completion certificate unless you let us make the claim on your behalf said Jordane from EIC.

Cue the phone call to GT because, predictably, they did NOT ring me back like I was told they would. Linda from GT did in fact confirm that I have no choice but to let them make a claim on my behalf. I have asked that it be recorded that there is nothing missold and will be attaching a letter to that effect to the documentation ~ which will also be copies to the IPA.

How can they be allowed to force people to make fraudulent claims? It's like me having a car accident and the insurers forcing me to claim for whiplash even though I don't have it.

I appreciate the need to maximise credtors' dividends, but not through forced fraud surely? It's not for them to decide if it's missold. It was my choice, and it wasn't.

I'm sure there's no point expecting a GT representative to reply to this. I've been waiting 20 days now for replies to two emails and refuse to pay for a premium rate phone call (20 mins on it today and their 02890 number "can't put you through to customer service". Poppycock).

Disgusted.

rabbit_burrow

DFD are the same. I'm waiting for them to complete mine from September 2012.

I just filled in the forms tbh, as it was quicker for me to do that than to argue it.

The forms you sign is actually a request form to the creditors for details. It isn't a form that confirms to having PPI, it is a form that gives them permission to take any PPI if any is found. The equity companies then contact the creditors to ask if there is PPI on that account.

If they want to waste their time asking companies if I had PPI (which I didn't) then so be it. It can take them a few months after you have sent back the forms, and I didn't want to prolong the process.

The reason why they ask for the PPI is because they are legally bound (as are we) to make sure the creditors get back as much as possible. The fact that it is ridiculous to take money from them to then give them a diluted amount, doesn't seem to equate here, but hey ho, it's all about the IP getting more money but using the clauses in our agreement to bind us.

It sucks to be held ransom, but you have to make the decision on whether the principle of the fight is worth waiting until the end of the year before you complete.

rabbit_burrow

In your case it is different as it sounds like you took PPI out, but you say you weren't misled. I suppose if you can explain to them what PPI is for and how it works, then that should satisfy them that you knew what you were taking out and that you were happy with it's terms and so wasn't missold.

I never took it out because it was far more expensive than income-protection insurance, and the fact that it didn't pay out until 6 months of pay loss in most cases. One of the biggest rip-off products out there.