DMP & Mutual Support Thread - Part 9

sourcrates

Kate_fixing_it wrote: »

As it happens between my posts I've had a call from another creditor. Considering the reason for the call they were lovely! (Tesco bank could take a few lessons here )

I think some creditors realise customers do get into trouble with the payments, and I suspect Tesco bank is run along similar lines to the supermarket regime, customer service wise, its the nasty bottom dredging DCA`s that get my goat, non of them have an ounce of humanity between them, and getting calls from companies like that makes the situation a lot worse for some people, unless you know how to deal with them, but alas most folk listen to there lies, and it makes a bad situation worse in my opinion.

StanwithaPlan

Sourcrates, you are right - I have had to deal with DCA's in my past, when young and foolish I got into debt with a few bits and bobs (nothing like I am now though) and dealt with collection agencies who scared the pants off me into paying up...I was about to say now I'm older and wiser but that's not strictly true as I'm back here!!:rotfl:

Anyway, my point is that I'm in control...not them...and this time I am older!

Standingtall

So:

The Action::j

I decided to send the template complaint letter to Barclaycard concerning the issue of them not serving a default on me in Feb 2012 - around the time my other kind predators did so.

The Result::eek:

A lovely lady rings me this morning stating that she had talked with 'the Managers' and this is not something they normally do. However, they understand my concerns so if I contact them again in 4 years time they will 'delete' the Arrangement to Pay Markers so that my credit will not be adversely affected from that date.

My response:

May I have that in writing please.

Lovely Lady response:

'Oh' let me speak to 'The Management' again. .... 'Sorry, we don't normally do that, however, I have made a transcript of all this on our records (long pause whilst she talks and types at the same time).

My thoughts:
Abysmal, absolutely abysmal. What can Barclays hope to gain from this strategy? Do others suspect, as I do, that they hope to encourage us to pay them more quickly to prevent the erosion to our credit in the longer term? Could they even be trying to act in our interests :rotfl: What are everyone elses thoughts please? The problem is that they are at least not charging my interest or charges so I do not really want to rock the boat but ... but...

Time_to_face_the_music

Standingtall wrote: »

So:

The Action::j

I decided to send the template complaint letter to Barclaycard concerning the issue of them not serving a default on me in Feb 2012 - around the time my other kind predators did so.

The Result::eek:

A lovely lady rings me this morning stating that she had talked with 'the Managers' and this is not something they normally do. However, they understand my concerns so if I contact them again in 4 years time they will 'delete' the Arrangement to Pay Markers so that my credit will not be adversely affected from that date.

My response:

May I have that in writing please.

Lovely Lady response:

'Oh' let me speak to 'The Management' again. .... 'Sorry, we don't normally do that, however, I have made a transcript of all this on our records (long pause whilst she talks and types at the same time).

My thoughts:
Abysmal, absolutely abysmal. What can Barclays hope to gain from this strategy? Do others suspect, as I do, that they hope to encourage us to pay them more quickly to prevent the erosion to our credit in the longer term? Could they even be trying to act in our interests :rotfl: What are everyone elses thoughts please? The problem is that they are at least not charging my interest or charges so I do not really want to rock the boat but ... but...

Interesting dilemma ST.

We started off our DMP with 11 creditors and we still only have 3 defaults, all others are marked AP or DMP. I have started to fight some of the ones that are already paid off but won't touch the ones with debt still owed for fear of rocking the boat and encouraging them to reintroduce interest/charges.

We don't want any credit again so it won't be too much hassle if we don't get anywhere with the fight to remove the AP/DMP markers but we will still make the effort, as it is a very unfair way for creditors to behave. Of course for someone younger who wants a mortgage etc, this can have a massive impact on their future.

I would like to see a legal requirement for the correct markers as opposed to industry guidance which they can choose to interpret how they want.

Standingtall

Time_to_face_the_music wrote: »

Interesting dilemma ST.

We started off our DMP with 11 creditors and we still only have 3 defaults, all others are marked AP or DMP. I have started to fight some of the ones that are already paid off but won't touch the ones with debt still owed for fear of rocking the boat and encouraging them to reintroduce interest/charges.

We don't want any credit again so it won't be too much hassle if we don't get anywhere with the fight to remove the AP/DMP markers but we will still make the effort, as it is a very unfair way for creditors to behave. Of course for someone younger who wants a mortgage etc, this can have a massive impact on their future.

I would like to see a legal requirement for the correct markers as opposed to industry guidance which they can choose to interpret how they want.

Hi TTFTM

Yes, it's not that I want credit but more that I want to be able to be on our new mortgage - currently all in my husband's name even though I pay towards it. I would also like a joint bank account, as would he. It's very frustrating! When he bought our new home he could not even be 'associated' with me, nevermind financially linked - he had to say I was his friend who he was stopping with? (Fortunately my name hadn't changed through our recent marriage at that point). So very very frustraing:mad:

City1

Hi,


Was wondering if anyone could offer some advice, I have arranged for appointment to go through our finances with a Stepchange advisor. Where I am at, we have about £60000 in CC bills. About 8 months both myself and other half didn't have ANY cards. Historically we have been extremely careful, just got ourselves into one almighty mess. Anyway I have worked out all our outgoings and incomings and have guestimated a DMP which allows us money to live on a month without being extravagant at all! I have worked out on my guestimate that it will take about 20 years to pay it off, in those 20 years we will not have been in a position to pay off mortgage or save for retirement - which as I see it is a nightmare scenario.


We are both directors of small businesses, as such we do have an ability to earn money. I suppose there are a number of questions: if we look at DMP do we have the ability to increase payments if our income increases, if so, can people advise on frequency as we need to be consistent with payments. Can we if our business are successful as we hope they will be keep putting money aside in our 'new' bank account and pay big chunks yearly or at review (I assume there are reviews). I have read about iva's do not want to go down this road, I certainly don't want to go down the bankruptcy route for so many different reasons.


Any help appreciated.


Regards.

Fortuneteller

Hi all currently in a dmp and my wages is short this month due to being off sick from work. I have noticed however that my secured loan company are offering me a top up on my secured loan. Am I allowed to take any top up whilst in a dmp? Please help

Puzzcat

Fortuneteller wrote: »

Hi all currently in a dmp and my wages is short this month due to being off sick from work. I have noticed however that my secured loan company are offering me a top up on my secured loan. Am I allowed to take any top up whilst in a dmp? Please help

Hi,
You are not allowed to take on any additional debt whilst on a dmp so I would have thought the answer would be no. Have you contacted your dmp provider and asked to reduce this month's payment? I would have thought this would be a better option.

Puzzcat

City1 wrote: »

Hi,


Was wondering if anyone could offer some advice, I have arranged for appointment to go through our finances with a Stepchange advisor. Where I am at, we have about £60000 in CC bills. About 8 months both myself and other half didn't have ANY cards. Historically we have been extremely careful, just got ourselves into one almighty mess. Anyway I have worked out all our outgoings and incomings and have guestimated a DMP which allows us money to live on a month without being extravagant at all! I have worked out on my guestimate that it will take about 20 years to pay it off, in those 20 years we will not have been in a position to pay off mortgage or save for retirement - which as I see it is a nightmare scenario.


We are both directors of small businesses, as such we do have an ability to earn money. I suppose there are a number of questions: if we look at DMP do we have the ability to increase payments if our income increases, if so, can people advise on frequency as we need to be consistent with payments. Can we if our business are successful as we hope they will be keep putting money aside in our 'new' bank account and pay big chunks yearly or at review (I assume there are reviews). I have read about iva's do not want to go down this road, I certainly don't want to go down the bankruptcy route for so many different reasons.


Any help appreciated.


Regards.

Hi,


On a stepchange dmp you certainly have annual reviews where you would be able to increase the monthly payment. I don't think you would be able to do it too frequently during the year unless of course the amount is always going up not down as the creditors would get upset. Also if they see you making extra payments regularly, they may be concerned that you are not actually in financial difficulties. I would said to save up for future possible full and finals on debts when they are sold to dca's. Maybe give stepchange a ring and ask direct?

Fortuneteller

Puzzcat wrote: »

Hi,
You are not allowed to take on any additional debt whilst on a dmp so I would have thought the answer would be no. Have you contacted your dmp provider and asked to reduce this month's payment? I would have thought this would be a better option.

Hi yes just contacted them and they are reducing this months payment down. Just hope it doesn't cause to much of a kerfuffle with creditors. Thanks for your help