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parcelforce express delayed delivery

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reborndoll
reborndoll Posts: 170 Forumite
edited 23 February 2013 at 3:00PM in Praise, vent & warnings
Parcelforce twice delayed delivery of my items , I had sent an item to a relatives in Leeds a week apart, on both occasions they didnt deliver on time, ie 5 days for 48hr service and on both times they said the van broken down. I was able to submit two claims and get small cheque for £2.63 back !

Also the driver of a parcel I received dumped it on my doorstep in full view of everyone and forged my "signed" name on his PDA, how cheeky! I emailed customer services who said they would check who was on duty that day as it is not meant to be left unattended but returned to a local PO!
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