Caught In Their Sights

moneysavinglee_2

MamaMoo wrote: »

Firstly, get the gun smith to write down his findings, preferably as a report on headed paper, and get him to give you quote to fix it.
Then, send a copy of this to the factory, along with a detailed resolution of what you would like from them (ie fixed and in a new condition, or a replacement) and that should they fail to do so with in 7/14/28/a reasonable number of days, that you will be having it repaired by the gunsmith and will be seeking £xxx to cover the repair.
Then, if you do have to go down the gunsmith route, you'd send them a bill after having it repaired. If they failed to pay that bill, then it's the small claims route.
Realistically, this is a fairly clear-cut case and you shouldn't need solicitor involvement at all, so you might as well save your money at this point

Thanks for the advice MamaMoo.

Hearing that you think this is a clear cut case should it go to court is the only smile I have had so far! I have been as brief and honest as possible in this forum. I am also on another air rifle specific forum, but the kind of advice is different.... Different forums!

Ok, well the one problem that I have is that the gunsmith I spoke to won't put it in writing and get into a dispute. I thought/ was told that they would, but guess not when there is a dispute. I think there is some other kind of ongoing dispute too, but idk. They didn't even want to touch (with tools) the rifle incase they got blamed for anything.

But they were more than happy for the factory to call them. They will know exactly who they both are, by name. Its a small world!

And I'm guessing that getting another gunsmith to do the same is opening myself up to the accusation that it was my/their fault. That's why I'm thinking that I should send it back to them again to be fixed, but accompanied by a letter to a director telling them I want it fixed/replaced or I'll take them to court?

That seems like it's reasonable, but I know the law is funny.....