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MasterCard debit cards now refused by Amex

Does anyone know anything about this? I have paid my Amex using my Clydesdale bank MasterCard debit card since opening the card over two years ago. As of end of jan they told me this is no longer possible, the bank disagrees. Help.

Comments

  • stephane_2
    stephane_2 Posts: 3,076 Forumite
    Just do it from your online banking.....not sure what the fuss is all about!
  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    stephane wrote: »
    Just do it from your online banking.....not sure what the fuss is all about!

    How do you know the OP isn't already making the payments online ?

    The OP should contact Amex.
  • How are you paying via online or through net banking

    Amex should accept a debit card.
  • laurylaury
    laurylaury Posts: 183 Forumite
    edited 5 February 2013 at 8:26PM
    I fail to see how your bank (Clydesdale) would know what cards Amex do and don't accept.

    It's certainly possible that Amex have decided to no longer accept these cards due to the costs involved - most banks seem to issue Visa Debit cards these days.

    As the above posters have said, if they don't accept it then just do a transfer instead.
    £2013 in 2013 / £353.22 /£2013 so far
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  • callum9999
    callum9999 Posts: 4,440 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    meer53 wrote: »
    How do you know the OP isn't already making the payments online ?

    The OP should contact Amex.

    Because they are complaining about a debit card being refused - not a bank transfer. I assume by "online banking" they mean physically log into your banks website and do a faster payment whereas the OP seems to be trying to pay with the debit card.
  • stephane_2
    stephane_2 Posts: 3,076 Forumite
    callum9999 wrote: »
    Because they are complaining about a debit card being refused - not a bank transfer. I assume by "online banking" they mean physically log into your banks website and do a faster payment whereas the OP seems to be trying to pay with the debit card.

    Spot on.....
  • laurylaury wrote: »
    It's certainly possible that Amex have decided to no longer accept these cards due to the costs involved - most banks seem to issue Visa Debit cards these days.

    ....that would be an absolute corker ! Amex, who have the highest commission rate on their cards complaining about someone else's rates :D:D
  • I thought Clydesdale had pretty much abandoned Mastercard Debit because nobody was accepting them?

    Call Clydesdale and get your Maestro card back - I've still got mine!
  • planteria
    planteria Posts: 5,322 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    i pay Amex each month by DD, but also often pay off the balance mid-month in order to spend more than my limit. i always do this on the amex website...that way the available balance increases immediately. all other cards i would pay by FP from current account, but with Amex that is slower, so go via their site.....the idea of them refusing any debit card seems strange, but online by FP would certainly work, and whether the debt card associated with the current account is Visa or Mastercard would have no influence
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