ELC - wanting to do a course 5 February 2013 at 10:24AM in UK armed forces MoneySaving 5 replies 1.3K views

AJS33

Hi

My partner is in the RAF and wants to do his licences, as part of the course he needs his ELC's to go against some of the course, he went in to the education centre to ask for his file to obtain them and because he did them before there new computer system, he was told he would have to "prove" that he did them, he has no way of doing that as, it was all on his file which was done at a base that is now closed. He asked the education centre lady for help and was told he would need to sort it out..

Any ideas how he can get this information.?

molerat

I assume you mean he has not got his proof of scheme membership, if so look here http://www.enhancedlearningcredits.com/FAQs/#q1

AJS33

Thats it, but the educational officer is not being very helpful as its not on her system as he gained them before the computer systems was installed...

A case of computer says no!!!!

Any ideas?

molerat

From the link

Q. I am unable to find my Acknowledgement of Scheme Membership who do I contact to get a copy?

A. If you are in service you can contact your educational officer to gain a copy, if you ex service you can contact ELCAS and they will be able to send you a duplicate copy.

It looks like he has come across the usual civvy assistant "too difficult" situation.

PaulF81

Is it tracked on jpa? Put a polite but strongly worded letter in to her, stating the facts and giving her a timeframe with which to return the goods. If she misses the deadline, next letter to her line manager to file a complaint.

Which station is this?

Alias_Omega

PSF will hold an admin folder on all paperwork submitted, you may find a copy in that.

I know a few people who did not enroll in the ELC scheme year ago, only for 8-9 years later for it to come back and bite them in the rear when they want to use them upon leaving the service.