We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Morphy Richards II
HLK
Posts: 978 Forumite
MR really do deserve a pat on the back.
I bought a fancy coffee machine last year from Comet. One of the hotplates stopped working suddenly and, as I couldn't find my receipt, Comet weren't interested (not convinced they would've been interested even if I did have it).
So, I rang MR gave them the serial number / product code and started to explain - before I could finish I was asked for my post code and they offered to ship a new one FOC!
It came at the weekend and I'm delighted - their customer service department rang me a couple of days after my call and I told them that too! :T
I bought a fancy coffee machine last year from Comet. One of the hotplates stopped working suddenly and, as I couldn't find my receipt, Comet weren't interested (not convinced they would've been interested even if I did have it).
So, I rang MR gave them the serial number / product code and started to explain - before I could finish I was asked for my post code and they offered to ship a new one FOC!
It came at the weekend and I'm delighted - their customer service department rang me a couple of days after my call and I told them that too! :T
HLK
"Karma - it's a wonderful thing" - Just ask Earl!
"Karma - it's a wonderful thing" - Just ask Earl!
0
Comments
-
Glad to see you got a good result. Shame on Comet although I have had problems beofre with them. Certainly think about MR next time I want an appliance.
No longer a user, goodbye folks. PLEASE delete my account. Thank you0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.5K Work, Benefits & Business
- 602.9K Mortgages, Homes & Bills
- 178K Life & Family
- 260.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards