Windows Installer?

Oldbiggles

Has anyone come across this Blue Top pop up?

These happen whenever I click a link on a web page.

'Windows Installer'
"Preparing to instal"

Followed by
'Microsoft Word 2000SR-1'
"Please wait while Windows configures Microsoft Word 2000SR-1"
Various messages then continue until the final one:
"Could not locate installation package 'DATA1 MS1'"

Ive tried to get answers from Windows Support site to no avail, but a look on the internet shows me that other people have the same problem and it remains unresolved. Its very annoying as these pop ups are very difficult to get rid of once they start. There isn't a delete button, only an option to cancel which takes an age to get rid of the messages as they keep coming back.

Any help or advice guys?

:beer:

NiftyDigits

Are you still using Office 2000?

Oldbiggles

NiftyDigits wrote: »

Are you still using Office 2000?

Yes.
But the strange thing is that I never get the messages pop up when I'm using word. Only when on the internet.

dogmaryxx

If you still have the installation CD

http://office.microsoft.com/en-us/help/locate-missing-msi-files-HA001118572.aspx

Oldbiggles

dogmaryxx wrote: »

If you still have the installation CD

http://office.microsoft.com/en-us/help/locate-missing-msi-files-HA001118572.aspx

No! Long gone I'm afraid.

Johnmcl7

It's trying to configure a portion of Word which is tied to Internet Explorer, I used to see this all the time on Office 2000/Windows 2000 machines that used Outlook Web Access. At the time I simply pointed the installer to the msi file and it was fine.

I would try and get a hold of that msi file as it will be the quickest way to resolve the issue, I will have a look and see if I have a copy.

John

Oldbiggles

Thanks guys. The problem has been resolved, Many thanks to NiftyDigits.

:beer: