BT bill payment check. Is this a scam?

gustav
gustav Posts: 243 Forumite
We had an automated call from "BT" this morning advising that our bill was overdue, and would we like to confirm that the bill was now paid.
My OH had a bit of a blonde moment and pressed the button to confirm that we had indeed paid the bill, and then obligingly entered our phone number :eek:

I am now expecting to see on my next bill that we have paid several hundred pounds into the account of a Nigerian businessman.

Somebody please tel me its not a scam:o
I know nothing - really!!

Comments

  • 1882
    1882 Posts: 496 Forumite
    Part of the Furniture 100 Posts
    Even if a scam all they have is your phone no. (not much good to them when they must have had it to call you!)
  • Froglet
    Froglet Posts: 2,798 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Gustav,if you are concerned you can either call BT and get an automated read out of your current call charges over the phone so you will know if anything is amiss.Or ring and speak to someone there to confirm that it is common practice.Either way it will put your mind at rest before your next bill.
  • gustav
    gustav Posts: 243 Forumite
    Looks like i'm just being paranoid (this time).
    I have just checked our account on BT.com and we dont have any scary charges on there. :T

    I do think its a bit of a daft for BT to be doing something like this, in view of all the scam warnings we hear about.

    Be Alert - the country needs more lerts.
    :rotfl:
    I know nothing - really!!
  • dealsearcher
    dealsearcher Posts: 756 Forumite
    If you had a call from BT then why would they need your phone number? How did they call you in the first place?
  • darwin-rover
    darwin-rover Posts: 510 Forumite
    Get the feeling it is a scam call , but only one to confirm that your phone no. is active . Expect loads of dodgy marketing calls to come ???!!!
  • gustav
    gustav Posts: 243 Forumite
    Get the feeling it is a scam call , but only one to confirm that your phone no. is active . Expect loads of dodgy marketing calls to come ???!!!

    ...now I'm getting paranoid again...
    I know nothing - really!!
  • darwin-rover
    darwin-rover Posts: 510 Forumite
    Have you phoned BT to ask if this is common practise ?
  • gustav
    gustav Posts: 243 Forumite
    Have you phoned BT to ask if this is common practise ?

    Not sure i've got the patience to hold and listen to Greensleeves for 20 minutes...
    I know nothing - really!!
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