customer compliance officer

lollpop

Had a letter today inviting me to an interview at the job centre with a complince officer. Does anyone know what this could be about? I am a single parent on jsa and have been for about two years but never received anything like this!!

DCFC79

lollpop wrote: »

Had a letter today inviting me to an interview at the job centre with a complince officer. Does anyone know what this could be about? I am a single parent on jsa and have been for about two years but never received anything like this!!

Well from experience they wanted to check that I was rightly claiming JSA and not claiming whilst working but could be other reasons why you have been asked to attend.

Just be honest with any replies given

lollpop

Thanks, but surely if they wanted to know of any changes in circumstances they would send me a form to fill in, also i have to take passport, bills, bank statements and tenancy agreement. Got me worried!!!

sja75

lollpop wrote: »

Thanks, but surely if they wanted to know of any changes in circumstances they would send me a form to fill in, also i have to take passport, bills, bank statements and tenancy agreement. Got me worried!!!

The DWP are seemingly applying Compliance Visits and or Appointments at the moment at random.

However if it is they have spotted unusual activity, for example in your bank accounts perhaps, this will also trigger this.

Conversely this appointment may also benefit you (no pun intended) as the Compliance Officer will look into your entitlements as a whole.

RAS

largely random based on the massive number of queries on here.

However, do check whether your ex or anyone else is still on the electoral rolls, still using the address for an old account? That tends to pop-up on the Experian checks that are done on benefit claimants.

midnight_express

It is either a routine check or a fraud inquiry.

DCFC79

OP the 1 I had was to check I was actually out of work and not working whilst claiming JSA, there was a mixup along the lines and some other guy with same name was working and somehow my NI number had been mixed up with his, had problems in the past with Tax office saying Id been working with employers I hadn't.