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discretionary payment problem 2 urgent thanks in advance

discretionary payment problem 2 urgent thanks in advance
Hi i have recently moved to a hostel/hotel that accepts dss. its licenced rather than rented which means they can throw me out any time they like. my full rent is not covered i am short each week by 36 pound. ive been there approx 3 months. ive paid shortfall myself 36 pound each week.

disctionary payment say they will pay backdated money (if accepted) to me if i can prove ive paid which in can.

problem is they can say i managed to pay myself which is untrue. i took out loan to pay pay shortfall which i only took until i applied for discrtionary payment. this took longer than i intended because i supper from body image problems, agoraphobia, social anxiety and depression

also they only backdate for no more than four weeks without good reason.

so is they loan proof that i couldnt manage and is the medical issues excuse for more than four weeks backdating?

thanks in advance
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