Amazon failing to provide

Malnichol

In December I ordered a Tassimo coffee maker for my wife's Xmas present. It was advertised at half price and in stock. Once ordered I received a email confirming the order but the delivery date of 22nd Jan? After speaking to Amazon I agreed this date. On the 22nd I received a further email saying they have stocking p problems on this item will get back in touch when the items available.
As the item was half price I want to hold Amazon to this contract but how long can they keep telling me it is out of stock? I notice they are advertising this item still on Amazon though at full price from 3rd party sellers and other company's , Argos, John Lewis etc all have it in stock at full price.
What are my rights in this matter?

visidigi

They cant sell you something they don't have, 3rd party sellers don't come into this scenario.

If you want it, wait it out, Amazon are one of the more likely to come through for you.

The terms and conditions state the contract is not till dispatch, If you complain they wont fulfill then you might find they offer you a voucher for the problem, but they aren't obligated to.

Takeaway_Addict

As stated, you have no contract until dispatch so you can't hold them to anything