Paying a spanish speeding ticket. help!

charlishae

A couple of months ago, after returning from Spain, we recieved notification from the car rental company that we had been caught speeding and that they were charging us for providing details to the spanish police (they took this payment off our credit card).

This was followed by the actual speeding ticket sent to us however it is in catalan and so we can't understand any of it other than it looks like its for 100 euros. At the top it says its from Servei catala de Transit however we don't have a clue how we are suppposed to pay it. Can anyone help?

The problem is we are returning to the same area in July this year and need to rent a car again, will this be a problem if we don't manage to pay?

Thanks

InsideInsurance

I believe you can pay them online at https://multestransit.gencat.cat/sctPagaments/AppJava/views/expedients/cerca.xhtml?set-locale=ca_ES

If you use Google Translate it works fairly well on the pages

charlishae

InsideInsurance wrote: »

I believe you can pay them online at https://multestransit.gencat.cat/sctPagaments/AppJava/views/expedients/cerca.xhtml?set-locale=ca_ES

If you use Google Translate it works fairly well on the pages

Thanks, I tried that link and inputted the details however it won't let me pay it, it says at the bottom (translated) 'You can not make the payment because it is finished.' and then you can only select back to go back to the first page.

why do they make it so hard?!

meer53

Normally your card issuer would pay this, then bill you for it. I've never heard of having to pay it yourself. How much did the card issuer charge you ? You'll probably find it's already been paid.

agrinnall

meer53 wrote: »

Normally your card issuer would pay this, then bill you for it. I've never heard of having to pay it yourself. How much did the card issuer charge you ? You'll probably find it's already been paid.

I'm assuming you must mean car rental company rather than card issuer. In which case, if they haven't paid it it may be worth contacting them again to ask if they could do so and charge your card.

charlishae

The Car hire company just charged an 'admin fee' for having to provide the police with our details not the actual fine which is seperate and apparently nothing to do with them.

benjus

charlishae wrote: »

Thanks, I tried that link and inputted the details however it won't let me pay it, it says at the bottom (translated) 'You can not make the payment because it is finished.' and then you can only select back to go back to the first page.

why do they make it so hard?!

Is that from Google Translate?

If you click on the Angles link at the top right, does that give a more helpful translation?

charlishae

benjus wrote: »

Is that from Google Translate?

If you click on the Angles link at the top right, does that give a more helpful translation?

yes, when I click the angles link it says basically the same thing, this time '*You can not make your payment because it is finished'

I wish I knew what that meant!

k3lvc

Has your card already been charged in a separate transaction to the admin fee ?

benjus

What is the message in Catalan and Spanish (Castilian)?