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toolbar-how do i uninstall please?

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asparagus1968
asparagus1968 Posts: 1,787 Forumite
Debt-free and Proud!
edited 28 January 2013 at 10:30PM in Techie Stuff
title says it all....

thanks in advance :)
LIVE SIMPLY * GIVE MORE * EXPECT LESS * BE THANKFUL

Comments

  • bluesnake
    bluesnake Posts: 1,460 Forumite
    title says it all....

    No, it does not!

    A tool bar where, on what software? Third party add on or????

    tried Add/remove programs?
  • bluesnake wrote: »
    No, it does not!

    A tool bar where, on what software? Third party add on or????

    tried Add/remove programs?
    Fair comment:cool: but you forgot to ask how did he/she install it in the first place :rotfl:
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • bluesnake
    bluesnake Posts: 1,460 Forumite
    Fair comment:cool: but you forgot to ask how did he/she install it in the first place :rotfl:

    Ah, well spotted. I my mind thought it was the built in tool bar in firefox, think you just press f11 :)
  • i realise the embarrassment of being so useless should stop me asking !!

    it's not the actual toolbar i've now realised (well,i think)

    it's a whole page "MyStart by Incredibar"

    any ideas? (yes,i know "get some computer lessons" would be a start...)
    LIVE SIMPLY * GIVE MORE * EXPECT LESS * BE THANKFUL

  • ps. i went io the uninstall bit too,it said it'd uninstalled it,but when I restarted ,blasted thing is still there!
    LIVE SIMPLY * GIVE MORE * EXPECT LESS * BE THANKFUL

  • 4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • bluesnake
    bluesnake Posts: 1,460 Forumite
    ps. i went io the uninstall bit too,it said it'd uninstalled it,but when I restarted ,blasted thing is still there!


    Not knowing which browser you use, are you sure that it is ALL still there, and not just the search window has changed from the usual google to now MyStart. It could be a an unistallation advert page too?

    You can't go wrong following debitcardmayhem link
  • gb12345
    gb12345 Posts: 3,055 Forumite
    bluesnake wrote: »
    Not knowing which browser you use, are you sure that it is ALL still there, and not just the search window has changed from the usual google to now MyStart. It could be a an unistallation advert page too?

    You can't go wrong following debitcardmayhem link

    Sounds to me like the homepage has been changed by the malware.

    @OP - which browser are you using?
  • firefox
    thanks for trying to help!
    LIVE SIMPLY * GIVE MORE * EXPECT LESS * BE THANKFUL

  • gb12345
    gb12345 Posts: 3,055 Forumite
    firefox
    thanks for trying to help!

    OK, click on the tools menu item and select Options.

    At the top of the dialog box it should say Homepage with a textbox beside it. In the textbox put "http://www.google.co.uk" or whatever your normal homepage is then click on OK.

    That should sort it provided you've followed the other steps and removed the malware.
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