refund onto JL Partnership card

I returned an item I bought online yesterday and it was refunded to my card in one of their stores.

I then bought something else which is showing up on my pending items but the refund isn't yet. Does it take longer to show refunds than purchases?

Comments

  • Unlike payments, refunds don't need authorisation, so they do not show up as 'pending'. The refund (that has been processed) will take as long as a charge, usually two or three days to get booked and show on the balance.
  • I have seen refunds take up to 10 days to come back.
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