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  • joeblack066
    joeblack066 Posts: 1,757 Forumite
    Have already tried that I'm afraid, but he ran it up in 2 days, and thats when they rang me on my other phone, as I have never skipped a payment with them, and never gone over contract. They then cancelled the account and charged disconnection fees, and they won't budge! A lesson learnt! Thanks for you support. xx
  • Shineyhappy
    Shineyhappy Posts: 1,933 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I am truely sorry about that.

    I wonder how many of us on here and partly here because of other peoples debt?

    Have you tried writing to the head of customer services? If you havent I would be tempted to try that. Point out you have been a loyal customer for X years and until your bf abused your phone you have never missed a payment and you would be happy to continue to use their services if they drop the excessive bill.
    Debt Free - done
    Mortgage Free - done
    Building up the pension pot
  • joeblack066
    joeblack066 Posts: 1,757 Forumite
    Suppose it couldn't hurt, and I am having quite a good run of supportive creditors! Perhaps I could ask them to drop the disconnection fees at least, as this was £300 +. Thanks for that, will ring them tomorrow!
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