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Teletext Holiday Through fleetway ripped off?

Hi I just booked a holiday via teletext through fleetway. The details are as follows: -

I was told upon speaking to them that the price displayed was no longer valid and to get the same holiday i had to pay an additional £40 for the flights: -

The original quote was £227 + £40 extra for the flights as airline changed the cost.
The transfer cost was £25
The baggage was £48
with 2% ccard charge and additional fees as on the invoice that makes

£356.65

Now the same holiday is up for £253 - meaning that I've been charged £14 extra that you are advertising the holiday for.

I'm a bit confused how we ended up at £374.85. ( what i payed in the end)

This is for 1 week self catering with transfers baggage to fueterventura.

What should i do about this - I emailed her back but no response.

Thanks any advice would be appreciated. I feel she was quite pressurising on the phone and stupidly i didn't stop.

Comments

  • Teletext
    Teletext Posts: 53 Organisation Representative
    Hi there,
    The holiday industry is extremely fast moving and as such availability changes continually. Teletext makes every effort to keep information correct and up to date. We take great care in constantly monitoring the service to make sure that all information on screen is accurate and that Advertisers comply with our code. Should viewers find that this is not the case, they are requested to let us know the details of the advert so that we may investigate by emailing us at [EMAIL="compliance@teletext.co.uk"]compliance@teletext.co.uk[/EMAIL]
    We take complaints of this nature very seriously and take immediate action to ensure our site and advertisers’ offers are as accurate as possible.
    Hope this helps.
    Official Company Representative
    I am the official company representative of Teletext. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Holiday prices, like investments, can go up and down. Unless you can prove that someone else booked the same holiday on the same day at the lower cost I doubt you have any comeback
    It's taken me years of experience to get this cynical
This discussion has been closed.
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