Carbon Monoxide poisoning!

arcon5

The manufacturer probably have no responsibility for this if the boiler was not installed in accordance with regulations/instructions.

You need to contact the company you bought it from/installed it. They could be held liable under a couple of different laws. Consumer Protection Act & Sales of Goods and Services Act come to mind.

Whether EON could be involved depends on what their flu check involves... for example, does the check involve a visual inspection to check for apparent leaks, corrosion, damage etc or its conformity to regulation? Worth a read of their terms to see if anything is covered.

ThumbRemote

Despite all the follow up messages, the advice in post 2 still stands:

Equaliser123 wrote: »

If you can demonstrate that the illnesses have been caused or aggravated by Eon's negligence, then I would suggest you speak to a solicitor with experience of pursuing personal injury claims.

Only specialist advice is going to help you know whether there is a case of negligence, and if so whether to pursue the installer, EOn or both.

aj_the_red

So a room sealed fan flued boiler has got co into the kitchen via a cooker hood (which exctracts not sucks).I know i havent seen the installation but i find this very unusual and highly unlikely.Not taking the mick but the chances of this causing a problem are very low.

I attend co jobs all the time its my job.What was the problem with the flue?you say there was a fault on the flue other than the positioning?

richard978

jenthis wrote: »

Hi there.
I really hope someone can help me.
I have had homecare cover with eon since Aug 2011. I have all of the paperwork signed by their engineers when they have serviced my boiler. Nov 2012, my 4 year old son, 12 month old daughter, partner and myself all experienced carbon monoxide poisoning due to incorrect fitting of the flue on the boiler. I have all all documentation to prove this. I have requested all of my money back from E.on as they always marked off my boiler as safe and correct when it clearly was not!

Do I have a right to do this?

To add to this my son has had numerous admissions to hospital with asthma and breathing difficulties and has ended up very poorly on HDU. He has suffered so much and his GP tells me this could all be down to the constant low level carbon monoxide leak in our house. My daughter has always been poorly too. No addmission to hospital but was constatly sick and lost wieght. She has been fine since we made the disscovery!

We have been intouch with a solicitor with regards to the gas safe engineer who fitted the boiler incorrectly but I want my money back and want to cancel with E.on as I can no longer trust them.

Thank you for reading! x

If you have proof that it was the incorrect fitting of this part that resulted in the appliance being unsafe, then I would contact GAS SAFE and get them to inspect this persons work.

This is a criminal offence and it should be treated that way.