Browser issues: Please help!

Hello guys,

I was using internet explorer. Personally i use gmail for my mails. Of recent, anytime i launch gmail, it will ask me to use basicc html access or download active X.

So i have been using basic html access. In alternative, i downloaded actve X but nothing changes.

2) I was compelled to download firefox. It was fine with accessing other websites except gmail.

Anytime i intend to acess the gmail, it will change to this https://accounts.google.com/CookieMismatch

or problem loading

Please help

Comments

  • Kaybenson
    Kaybenson Posts: 927 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    waddler_8 wrote: »

    Thanks

    I followed it through but at the end of it, it says '' This microsoft fix it failed to process''
  • Why are you not using Chrome?
  • Kaybenson
    Kaybenson Posts: 927 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Why are you not using Chrome?

    Few days ago, some one says, why not firefox.

    Ok, i will try chrome as well.
  • Chrome is tied into Gmail - It's also a quick browser.
    It just makes sense.
  • Kaybenson
    Kaybenson Posts: 927 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Chrome failed and the reason is:

    Your installation failed with the following error(s). Please click below for details.

    • Error 12


      Issue

      The Google Chrome installer was unable to open properly.
      Solution

      Step 1: Check if your computer hard drive has adequate space

      Clear up hard drive space by deleting unnecessary files, such as temporary files, browser cache files, or old documents and programs.
      Now try installing again. If you continue to experience this error, try disabling your antivirus software.
      Step 2: Temporarily disable your antivirus software

      Some antivirus software can prevent Google Chrome from installing on the computer. To check if your antivirus software is the issue, turn it off temporarily and try installing Google Chrome again. If you are able to install Google Chrome with your antivirus software disabled, check whether you need to upgrade your antivirus software.
      If you're still unable to install Google Chrome, try changing your temporary directory.
      Step 3: Change your temporary directory

      This error may also occur if your temporary directory is unavailable during the installation process. Try changing the location of your temporary directory to see if this fixes the issue:
      1. Go to the Start menu > Run.
      2. Enter the following in the text box: C:\
      3. Click OK.
      4. Create a test folder in the C:\ window that opens, by going to File > New > Folder. Name the folder "test."
      5. Download an alternate installation file for Google Chrome at http://www.google.com/chrome/eula.html?installdataindex=verboselogging. Save it to the new Test folder.
      6. Go back to the Start menu > Run.
      7. Enter the following in the text box: cmd.exe
      8. Click OK.
      9. In the command prompt window that opens, type the following: set TMP=C:\test
      10. Next, type the following in the window: cd C:\test
      11. Finally, type the following in the window: start ChromeSetup.exe
      Report additional problems

      If you continue to experience this error, please give us more details.

  • Have you tried any of the above to get Chrome installed?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.1K Banking & Borrowing
  • 252.8K Reduce Debt & Boost Income
  • 453.1K Spending & Discounts
  • 243K Work, Benefits & Business
  • 597.4K Mortgages, Homes & Bills
  • 176.5K Life & Family
  • 256K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.