possible virus/malware on my laptop?

Euphoria1z

what do you do with the reports?

waddler_8

It doesn't look as though it found a replacement for that system file. Upload it first so we can see what's wrong with it.

Do you know how to do that at VirusTotal? https://www.virustotal.com/

c:\windows\SysWow64\drivers\ntfs.sys

If not I can give you instructions.

Euphoria1z

youll need to give me instructions...on the virustotal website its asking to upload a file, im assuming its c:\windows\SysWow64\drivers\ntfs.sys

but i can only go as far as drivers folder, then after that there is no ntfs.sys?

do we need to do this as the internet seems to be working normally now?

waddler_8

No, not if it's not there.

If you're satisfied all's running well, we are done.

It's important to uninstall combofix. If things aren't running well now, let me know before doing this.

Open a Run command box. (Start > Run or Windows key + R on your keyboard) and copy/paste this command in:

ComboFix /uninstall

Note the space between ComboFix and /uninstall , it needs to be there.

Click OK

Combofix will uninstall itself.


I would then run AdwCleaner in delete mode. You have some toolbar crap in there I would get rid of.

http://www.bleepingcomputer.com/download/adwcleaner/

Euphoria1z

combofix uninstalled and adwcleaner ran.

Thanks again for all your help.

waddler_8

No problem.