B&Q gesture of goodwill??

helenmcneill_2

aye, i can live with it for now but in between cupboard doors and every house door data rail and skirting board is now "cream" dosent look so good against white walls or a white bathroom!

Valli

helenmcneill wrote: »

LOL i literally just sent them an email mentioning the LBA and that i was considering claiming for work to repair the dmage caused, within seconds i get this back...

"I apologise for the confusion, the full refund of £47.94 is being provided to you by the store. You can either return to the store or I can send you a cheque for the refund from here at our head office. I will also be sending you the £30 B&Q gift card.

I apologise for not being clear on my previous emails."

so... thanks guys! that will cover the costs of me doing it again myself!

last night they were fighting over £17

result.

"Letter before action!" Those really are MAGIC WORDS!