Have I switched too soon?

overlandrover

A little late, but just to let everyone know that NPower did NOT enforce the early leaving fee.

Thanks to Adam and NPower for looking into this, and I will certainly consider NPower more favourably in future, if they offer a competitive tariff.

But for now EDF have the better deal (lowest price, with no exit fees). Unless NPower and the rest of the energy suppliers follow EDF's lead, I shall stick with them for a while.

Thanks to everyone else on this thread too.

Nada666

Good that things worked out, Overland.

GrahamC,

In general I am pretty unindulgent of consumers - I am a jobsworth who believes being a jobsworth is fairest in that those with the loudest and whingiest gobs should not receive better deals or be subsidised by others.

However I do not think this remotely applies here. In every contract, even those over a committed period of time, you are asked to give 28 days notice. It seems that this was given here by the customer (it is possible they applied a day or three early - exact dates not given). There is no reason not to expect that a notice to switch can be given during the weeks prior to the end date. If, for efficiency, the switching process can not always include 28 days notice then the consumer should not be penalised.

The consumer is asked to give 28 days notice. If they apply to the new supplier to switch 28 days or fewer before the end date then the customer has obeyed the contract.