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Help claiming back excesss chargesfrom MBNA

Help! I have sent 2 letters to MBNA requesting statements including a £10 fee(which they have cashed), but have received no response from them. I contacted the information commissioner and have been told that they will contact MBNA, but have heard nothing since January 2007. I am still keeping up the payments on my credit card but I am getting frustrated.
Anyone have any ideas on how to proceed?
Glow

Comments

  • jamalfatty
    jamalfatty Posts: 960 Forumite
    Start court proceedings for DPA Non-compliance. And/Or Start your claim for charges using an estimated amount, try and go over what you reasonably think it will be and they will soon be in touch to correct you.
  • DINK1978
    DINK1978 Posts: 3 Newbie
    Think about it, due to all the media coverage about this issue they will be getting swapped with thousands more letters than they would normally on a daily basis. Patience.

    It is a long process getting the information for the previous 6 years on accounts. and what you probably find is that they will return you £10 cheque as a courtesy.
    :A
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