ESA Home Visit help

mightyroyals

Hi

I have been waiting to have a atos home visit after being deemed a fire hazard at my not so local medical center. But today i received a letter from atos saying my appointment for the 21/01/2013 has been canceled. I did not even know i had an appointment for this date as i have had no letter or phone call giving me any date or time.
My question is do they just turn up or do atos have to give you a time and a date as i am worried i am going to miss this appointment and i have already missed one as they did not read my esa50 questionaire and turned up while i was at the hospital.
Any help would be appreciated and im really getting myself worked up worrying about this now

Thanks

fed_up_and_stressed

Suggest you give them a call sorry cant be more help

miduck

They would normally notify you of an appt in advance - perhaps the letter got lost in the Christmas post? Give them a call to rearrange.

rogerblack

mightyroyals wrote: »

Hi

I have been waiting to have a atos home visit after being deemed a fire hazard at my not so local medical center. But today i received a letter from atos saying my appointment for the 21/01/2013 has been canceled. I did not even know i had an appointment for this date as i have had no letter or phone call giving me any date or time.

It is also possible they have decided they do not need to see you in order to assess your disability.
You will need to phone them alas to work this out.

mightyroyals

Thanks

I just rang atos and they have no record of any appointment other that the one i was turned away from.
They told me i need to call Nottingham and there home visit department as they do not deal with home visits at there main call center. thanks for the advice guys