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Lap top problem

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Pobby
Pobby Posts: 5,438 Forumite
Just had a phone conversation with a friend who is having problems with her lappy.When she boots up no icons or taskbar appear on the screen.Also the mouse doesn`t work.any ideas please???????

Comments

  • albertross_2
    albertross_2 Posts: 8,932 Forumite
    does it work in safemode (F8 at bootup)?
    Ever get the feeling you are wasting your time? :rolleyes:
  • Turk
    Turk Posts: 34 Forumite
    They maybe hidden.

    Ask her to right click on her desktop
    Go to 'Arrange Icons by'
    Make sure that 'Show Desktop Icons' has a tick next to it. If not the tell her to click on it.

    *Thats if you can get the mouse working*
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