New sky router

pipmoss

Hi guys

i have recently had a router upgrade (sagecom) from sky after my old netgear gave up the ghost.I can connect to the internet via my htc wildfire s and also my laptop. I am unable to recieve emais onto my phone yet i can access my email (yahoo) account from the lappy.

Does anyone have any ideas as how to resolve this issue?.

Thanks a lot

Splott

Check the phone settings. If it was a problem with the router, you'd not be able to access them with the laptop.

Blackjack_Davy

Did they give you one for free or did you pay for it?

My DG834GT died and I was charged for a new Sky Hub cost me £39

pipmoss

Mine was a free one

McKneff

Give them a ring, they will go through it over the phone with you.

If its a premium number, have a look at Saynoto0870 for an alternative landline no.