Natwest select account

bextas

My partner and I have just opened this account and received our debit cards today they are blue. We've requested no overdraft but have asked for chequebooks. I was told that they are doing away with the blue cards and now only issue the purple so I rang them and the lady said they do both and there is no difference we can use our card anywhere. I'm confused! In the info leaflet that came with the card it says we can use the card anywhere and can withdraw cash free if charge from any natwest or robs ATM. What if I go to tesco and use their ATM will I be able to withdraw money? The lady said ours was a fully fledged account so we will see.
Also can we use the card abroad to withdraw money?
Thanks for any information you can give me.

reclusive46

You can use the card anywhere including abroad apart from on some toll roads, trains and planes.

BugsyBrowne

bextas wrote: »

My partner and I have just opened this account and received our debit cards today they are blue. We've requested no overdraft but have asked for chequebooks. I was told that they are doing away with the blue cards and now only issue the purple so I rang them and the lady said they do both and there is no difference we can use our card anywhere. I'm confused! In the info leaflet that came with the card it says we can use the card anywhere and can withdraw cash free if charge from any natwest or robs ATM. What if I go to tesco and use their ATM will I be able to withdraw money? The lady said ours was a fully fledged account so we will see.
Also can we use the card abroad to withdraw money?
Thanks for any information you can give me.

Blue natwest debit cards are giving out to high risk customers which mean the blue card is an online card.
And garage pumps you may struggle to.

bextas

Thank you. What does an online card mean?

reclusive46

bextas wrote: »

Thank you. What does an online card mean?

It means the card can only be used in places where the machine can contact the bank. They effectively don't trust you to use the card where it can't. So planes, trains, some toll roads. (They also block pay at pumps with that card as well)

TheVujanic

How would you move from the blue online card to a purple offline card ?

BugsyBrowne

TheVujanic wrote: »

How would you move from the blue online card to a purple offline card ?

Close your bank and improve your credit rating and apply again.

Or leave the bank that doesn't trust you and take your buisness elsewhere.

stclair

TheVujanic wrote: »

How would you move from the blue online card to a purple offline card ?

You can make an application for one in branch.